ALKU · 4 days ago
Personnel Services Coordinator
Andover, MA
Full-time
Hybrid
New Grad, Entry Level
$50K/yr - $55K/yrALKU is a staffing company seeking a Personnel Services Coordinator to deliver an exceptional experience to their external employees. The role involves acting as a liaison between external employees and internal teams, ensuring a positive experience throughout the employee lifecycle and contributing to engagement and retention efforts.
ConsultingRecruitingStaffing Agency
Responsibilities
Guide consultants through the onboarding process, ensuring document accuracy and a streamlined, positive experience
Audit timesheets and expense reports weekly
Maintain a working knowledge of all corporate functions (Benefits, Billing, Finance, Payroll, etc.) to support external employees effectively
Act as a trusted point of contact for onboarding, payroll, timesheets, and expense-related questions
Build and maintain meaningful relationships with external employees
Conduct welcome calls upon new project starts
Send handwritten appreciation notes and routine check-in outreach
Meet relationship-building metrics, including:
50 outbound dials per week
5 testimonials per year (Google, LinkedIn, Glassdoor, etc.)
Partner with the Personnel Services Leadership on engagement initiatives
Promote and support consultant events and “Social Hours” as needed
Contribute to the quarterly external newsletter as needed
Assist with survey distribution and feedback analysis
Identify and implement streamlined, standardized, and scalable processes to improve efficiency and employee experience
Emulate and reinforce the “4 Ps” of Personnel Services: Professional, Prompt, Prepared, Personable
Qualification
Required
Ability to multitask and work in a fast-paced environment
Comfortable on the phone
Personable/Relationship builder
Highly organized
Adept in technology
Self-motivated
Anticipates needs
Adaptable and resourceful
Works well independently and with teams
In the office 3 days a week
Must be willing to attend after-work events with consultants periodically
Prolonged periods of sitting at a desk and working on a computer
Must be comfortable talking on the phone
Must be comfortable with public speaking
High school diploma or equivalent
Benefits
Weekly pay
PTO package (plus birthday day and volunteer time off)
Student loan reimbursement
Health benefits
Competitive 401K match
Employee resource groups
Childcare reimbursement
Company
ALKU
ALKU is a specialized consulting services firm based in Andover, Massachusetts.
Founded in 2008
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$960.58M2024-05-07Undisclosed· $960.58M
2023-04-24Acquired
2015-12-21Private Equity
Leadership Team
Andrew Bull
CEO & President
Mark Eldridge
Founder & Chairman
Recent News
2025-09-17
2025-08-05
2025-08-02
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