SOLARCYCLE · 22 hours ago
Billing and Collections Specialist
Mesa, AZ
Full-time
Onsite
Entry, Mid Level
2+ years expSOLARCYCLE is an advanced technology-based recycling company focused on the clean energy and climate tech industry. The Billing & Collections Specialist role involves managing the collections process, ensuring accurate billing, and maintaining strong customer relationships while collaborating across departments to resolve issues efficiently.
EnergyRecyclingRenewable EnergySolar
Responsibilities
Own the collections process with our customers
Proactively follow up on past-due invoices via email and phone
Secure payment commitments and ensure timely resolution
Navigate objections, disputes, and delays with confidence and professionalism
Escalate high-risk or long-overdue accounts as needed
Generate and send accurate invoices aligned with contracts and pricing
Ensure invoices are issued on time and include proper backup
Identify and resolve billing discrepancies that may delay payment
Serve as the main point of contact for billing and payment-related questions
Clearly explain charges, balances, and payment expectations
Build trust with customers while setting firm expectations around payment terms
Work closely with Sales, Operations, and Finance to resolve disputes quickly
Partner with internal teams to prevent recurring billing or payment issues
Provide feedback to improve billing clarity and collections efficiency
Monitor AR aging and collections performance
Maintain accurate notes and records in accounting/CRM systems
Help build and refine collections processes in a growing startup environment
Qualification
Required
2+ years of experience in collections, accounts receivable, or billing
Proven experience handling collections conversations directly with clients
Comfortable following up persistently and asking for payment
Strong written and verbal communication skills
Highly organized with strong attention to detail
Preferred
B2B or startup experience
Familiarity with tools like QuickBooks, NetSuite, or similar
Company
SOLARCYCLE
SOLARCYCLE is a technology-driven company maximizing solar sustainability through recycling and repurposing.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$36.6M2023-03-15Series A· $30M
2022-06-01Seed· $6.6M
Leadership Team
Jesse Simons
Co-Founder and Chief Strategy Officer
Pablo Dias
Co-Founder and Chief Technology Officer
Recent News
SNS Insider pvt ltd
2025-12-02
pv magazine USA
2025-11-02
2025-09-04
Company data provided by crunchbase