Collections Analyst I jobs in United States
cer-icon
Apply on Employer Site
company-logo

The Manitowoc Company · 8 hours ago

Collections Analyst I

The Manitowoc Company is seeking a Collections Analyst I to manage delinquent accounts and assist in recovering balances. The role involves maintaining records, monitoring accounts receivable reports, and collaborating with customers to resolve issues.

Machinery

Responsibilities

Maintain DSO’s and bad debt write-offs at minimum levels by adhering to systematic and effective collection processes and procedures
Produce and monitor the various accounts receivable reports in order to identify the high-risk accounts with significant issues. Invoices deemed problematic are immediately addressed and appropriate plans of action taken in order for their collection or resolution (i.e. customer tardiness, discrepancies, quality and warranty issues). Enter invoices into customer portals
Effectively use problem solving skills to address issues with accounts and must be able to make decisions regarding plan of action to address issues
MSO/Title tracking and assigning to customer upon receipt of payment
Upload invoices into customer portals
Administer MSO’s
Collect past due accounts related to portals

Qualification

Collections experienceAccounts receivable managementCustomer conflict resolutionProblem solving skillsCollaboration skills

Required

Associate degree a minimum of 1-year experience in collections or a High School Diploma with a minimum of 5 years' experience in collections required
Must be able to handle conflicts with customers and stakeholders in a professional manner
Must be able to collaborate well with others within the Company and exhibit a willingness to work outside of the specific assigned area of responsibility in order for the Company to achieve its financial goals

Preferred

Bachelor's degree preferred

Benefits

Competitive total rewards package including benefits and 401(k) beginning day one of employment
Continuing education and training opportunities, tuition reimbursement for those who qualify
Vacation and Holiday pay
Paid Parental Leave
And Much More!

Company

The Manitowoc Company

company-logo
Manitowoc is a standalone cranes business, creating market leading lifting solutions and manufacturing a range of innovative products and unparalleled product support services.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Brian Regan
Executive Vice President and Chief Financial Officer
linkedin
leader-logo
Jennifer Gnacinski
Executive Assistant to the President & CEO
linkedin
Company data provided by crunchbase