Norwegian Cruise Line Holdings Ltd. · 10 hours ago
Business Process Optimization Coord
Miami, FL
Full-time
Onsite
Entry Level
1+ years expNorwegian Cruise Line Holdings Ltd. is seeking a Business Process Optimization Coordinator to support the Commercial Operations department. This role involves managing systems testing, data validation, and project coordination to enhance productivity and streamline operational workflows.
TourismTransportationTravel
Responsibilities
Reconcile daily upgrade revenue reports to verify accuracy between NCL's internal reservation system and external vendor data, ensuring data integrity and timely issue resolution
Conduct research and analyze data to support ongoing projects, preparing detailed reports, presentations, and spreadsheets that provide actionable insights for the Business Process Optimization team
Perform system testing and validation for new and existing external systems integrated with the reservation platform to ensure proper functionality, connectivity, and seamless operations
Document and track meeting outcomes by actively participating in team meetings, taking detailed notes, distributing minutes, and monitoring progress on assigned action items
Assist with project management activities including scheduling, task tracking, and coordination of resources to support timely delivery of operational improvements and initiatives
Collaborate cross-functionally with stakeholders to facilitate communication, resolve issues, and implement process changes aligned with business goals
Maintain accurate records and documentation related to processes, system changes, and project deliverables to ensure transparency and knowledge retention
Perform additional duties as assigned to support the overall objectives of the Business Process Optimization team
Qualification
Required
A minimum of 2 years college or trade school certification
1-2 years' experience in an Operational Role
Strong computer skills including Microsoft Office, especially Word, Excel, Outlook and PowerPoint
Strong communication and time management skills
Strong critical thinking and organizational skills
Ability to manage and execute multiple projects simultaneously
Ability to own and follow-through on projects with attention to detail
Strong demonstrated collaboration skills and ability to integrate with team
Great people skills, team player, and willingness to make the team succeed
Preferred
Bachelor's degree preferred
Knowledge on NCL's internal reservation system, strongly preferred
Company
Norwegian Cruise Line Holdings Ltd.
Norwegian Cruise Line Holdings Ltd.
10001+ employees
H1B Sponsorship
Norwegian Cruise Line Holdings Ltd. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (3)
2023 (6)
2022 (7)
2021 (9)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$9.26BKey Investors
L CattertonApollo
2025-09-09Post Ipo Equity· $81.29M
2025-09-08Post Ipo Debt· $1.3B
2025-06-26Post Ipo Debt· $786M
Leadership Team
Harry Sommer
President and CEO
Patrik Dahlgren
Executive Vice President Vessel Operations
Recent News
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
The Orlando Sentinel
2026-01-17
Company data provided by crunchbase