Akkodis · 5 hours ago
Information Technology Support Specialist
Birmingham, AL
Contract
Onsite
Mid Level
$19/hr - $21/hr
3+ years expAkkodis is seeking an IT Support Specialist for a client located in Birmingham, AL. The role involves providing support for a wide range of IT issues and requires a solid understanding of network architecture and security.
Information Technology & Services
Hiring Manager
Agam Bharti
Responsibilities
Proven ability to operate as a primary contact for a wide range of IT support issues
Ability to adapt to new challenges, identify and evaluate potential impact and prioritize accordingly
Ability to digest, understand and apply new technical information and concepts quickly
Ability to communicate clearly across multiple mediums with endpoints possessing a wide range of technical acumen for the purpose of organizing efforts to resolve issues
Qualification
Required
3+ years of relevant IT support experience, preferably across multiple disciplines
Working knowledge of Windows and related O365 platform software
Understanding of standard network architecture and security
Experience performing remote triage and troubleshooting a wide variety of IT issues ranging from acute, single-user impact to multi-layer enterprise network operations
Proven ability to operate as a primary contact for a wide range of IT support issues
Ability to adapt to new challenges, identify and evaluate potential impact and prioritize accordingly
Ability to digest, understand and apply new technical information and concepts quickly
Ability to communicate clearly across multiple mediums with endpoints possessing a wide range of technical acumen for the purpose of organizing efforts to resolve issues
Preferred
Experience with Cisco and Fortinet network gear and operations
Experience with NetBox, PRTG, PutTy, CUCX, CUCCX, RDP, VOIP, ServiceNow, Asset Management, ISE, iBoss, Active Directory, AnyConnect, PsExec, PowerShell, SharePoint, Printer Admin, Access, Excel, SCCM, iOS, Android and MDM
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase