Accuray · 1 hour ago
Regional Sales Director - Mid-Atlantic
United States
Full-time
Remote
Lead/Staff, Director/Executive
5+ years expAccuray is dedicated to making a direct impact on the lives of cancer patients through innovative treatment solutions. The Regional Sales Director will oversee strategic direction and coverage of the regional map, focusing on maintaining customer relationships and expanding the existing install base while driving revenue growth.
BiotechnologyHealth CareMedical Device
No H1B
Responsibilities
Owns full strategic direction and coverage of regional map
Strong focus on assessing needs and issues in order to maintain existing Install Base
Focus on and setting upgrade pricing strategies to ensure continuous service and value for customers
Develop strategies to expand footprint within existing install base
Develop strategy to effectively approach Academic accounts, utilizing necessary resources to succeed
Must learn both platform technologies and expertly present to all segments of the market. This will require reaching baseline standard presentation capabilities
Must be able to confidently differentiate Accuray technologies vs all competitors
Goal is to execute on territory plan with an emphasis on total territory coverage
Manage and nurture relationships with the installed base, handling transactions and interactions to maintain customer loyalty and satisfaction
Conduct quarterly business reviews with customers, which may be annual or semi-annual, to evaluate customer needs, satisfaction, and identify areas for improvement
Identify and capitalize on upgrade sales opportunities, selling solutions, consumables, and accessories to meet customer needs and drive revenue growth
Provide continuous support throughout the product lifecycle, ensuring customers receive the necessary support and services from the initial sale to post-sales activities
Primary contact for all installations relative to options and upgrades available as well as service agreement details and options
Responsible for continuing customer education regarding new capabilities and upgrades that improve customer experience and clinical capabilities
Pick up leads for systems sales when visiting sites and refers to the Regional Business Director
Investigates customer complaints and coordinates the mediation until customer satisfaction, serving as the primary point of contact for service escalation
Leverage the clinical applications team to ensure optimal utilization of the Accuray systems and foster development of reference and show site customers
Qualification
Required
Bachelor's degree is required
Proven track record of selling at both the clinical and C-suite levels
Knowledge of Accuray product portfolio
Minimum five (5) years of professional Customer facing experience in medical equipment with specific knowledge of the assigned territory is highly desired
Demonstrated ability to build and maintain strong customer relationships
Familiarity and experience with oncology, radiotherapy, IMRT, Radiosurgery, Medical Physics and other hospital/healthcare practices
Experience demonstrating strong written and verbal skills including an ability to present complex technology in a positive manner
Must be able to complete all service and sales related administrative tasks such as quote requests and accurate opportunity management and forecasting within the customer relationship management system
Ability to be self-motivated and to work independently
Ability to engage positively with colleagues from various departments achieving common goals
Dynamic, proactive, and driven to high levels of accomplishment
Willingness to travel at least 50% of the time
To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship
Preferred
MBA preferred
Company
Accuray
Accuray is a biomedical company that provides medical practices with tumor treatment solutions.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$342M2025-06-06Post Ipo Equity· $82M
2025-06-06Post Ipo Debt· $190M
2016-01-12Post Ipo Debt· $70M
Leadership Team
Seth Blacksburg
SVP, Chief Medical Officer
Michael Murphy
Vice President, Corporate Controller
Recent News
2025-12-16
Company data provided by crunchbase