Fifth Third Bank · 5 hours ago
Senior Benefits Manager
Cincinnati, OH
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expFifth Third Bank is a financial institution connecting great people to great opportunities. The Senior Benefits Manager is responsible for leading the strategy and administration of the bank's health and welfare benefit programs, ensuring compliance and operational excellence while serving as a strategic partner to HR leadership and employees.
BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage
Responsibilities
Lead the administration, design, and delivery of complex health and welfare benefit plans
Ensure full compliance with federal, state, and local regulations; oversee audits and legal review processes
Develop and execute comprehensive benefits communication and marketing strategy to increase employee awareness, understanding, and utilization of available programs
Lead and coordinate the full vendor onboarding process, ensuring all governance, risk, compliance, and operational requirements are completed accurately and efficiently
Manage end‑to‑end vendor relationships including RFP processes, selection, contracting, negotiations, vendor due diligence, and ongoing performance management
Partner with internal teams and external providers to ensure seamless implementation and service delivery
Conduct detailed benefits-related data analysis, including partnering with health care consultants and actuaries on cost modeling, forecasting, and experience reporting
Use analytical insights to recommend plan design changes, cost‑savings opportunities, and process improvements
Supervise and mentor team members to support development and performance excellence
Foster an environment of collaboration, accountability, and continuous learning
Support due diligence, integration planning, and transition activities related to M&A activity, ensuring benefits alignment and compliance
Build strong working relationships and influence stakeholders across all levels of the organization
Collaborate with HR, Legal, Finance, Payroll, and additional internal partners to ensure consistent benefit program execution
Provide expert‑level support in resolving complex employee benefit issues
Identify root causes and implement sustainable process improvements
Utilize Microsoft Office products, including advanced Excel and Access Database capabilities, to manage data and reporting needs
Qualification
Required
Bachelor's degree in a related field
Ten or more years of experience leading Benefits administration
Five or more years' leadership experience
Experience administering and managing complex health and welfare plans
Experience working in environments requiring both individual accountability and strong team collaboration
Benefits Administration: Managing complex health and welfare plans with regulatory and operational accuracy
Analytical Skills: Conducting detailed data analysis, working with health care actuaries, and interpreting financial modeling
Vendor Management: Leading RFPs, negotiating contracts, performing due diligence, and overseeing vendor performance
Supervisory Leadership: Coaching, managing, and developing team members
Microsoft Office Tools: Using Word, Excel, PowerPoint, and Access Database in advanced applications
Attention to Detail: Ensuring accuracy and precision in plan administration, data analysis, documentation, and vendor processes to maintain compliance and operational excellence
Preferred
Relationship Building: Establishing strong working relationships and influencing at all organizational levels without direct authority
Communication: Demonstrating strong verbal, written, presentation, and negotiation skills
Problem Solving: Applying structured analytical thinking to resolve complex issues
Change Leadership: Navigating ambiguity and supporting organizational transitions, including M&A integration
Collaboration: Working effectively across HR and business teams in a fast-paced, performance-driven environment
Benefits
Comprehensive benefits
Incentive compensation plan
Company
Fifth Third Bank
Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
B
Bryan Preston
Chief Financial Officer
Maria Holmes
VP, Senior Manager Corporate Sponsorship
Recent News
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