Travelers · 9 hours ago
Technical Specialist, Strategic Resolution Group
TX - Houston
Full-time
Hybrid
Entry, Mid Level
$86K/yr - $141K/yr
2+ years expTravelers is a leading property casualty insurer with a strong commitment to customer service and innovation. They are seeking a Technical Specialist to manage complex claims within the Strategic Resolution Group, focusing on toxic tort, latent injury, and environmental claims. The role involves coverage research, liability analysis, litigation management, and account management to ensure efficient claim resolution.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Coverage Research and Analysis - Responsible for researching the existence of policies that may have been issued by multiple legacy companies and analyzing coverage. Apply knowledge of relevant legal concepts in applicable jurisdictions. Prepare coverage recommendation and reviews with management where applicable. Effectively communicate coverage positions to policyholders or their representatives
Liability Investigation and Analysis - Conduct thorough investigation and analysis of claim facts to determine liability. Acquire and apply knowledge of relevant evolving legal concepts and claim types in jurisdiction to evaluate damages and develop recommendation for appropriate course of action. Is aware of and applies knowledge of emerging litigation trends
Litigation Management - Proactively develop and execute a strategic file management plan that achieves optimal file resolution, including as appropriate research and recommendation of counsel; litigation and resolution strategies; management of loss adjustment expenses; engagement of appropriate experts; use of proper settlement and release terms. Attend meetings with counsel, settlement conferences, mediations and trials
Account Management – Develop and apply an in-depth knowledge and understanding of newly, mature accounts in actions and decisions. Maintain effective working relationships with other account contacts. Ensure claims and settlement agreements are handled in a consistent manner. Responsible for regular communication and reporting to coordinate / align actions on assigned accounts
Financial Analysis - Estimate financial exposures on an individual claim and account basis. Develop budgets and financial analyses in consultation with supervisor and maintain appropriate defense and indemnity estimates
File Maintenance and Administrative Compliance - Maintain well-documented and organized claim files. Maintain proficiency with SRG claim systems and databases. Adhere to applicable requirements for data accuracy. Efficiently manage file inventory
Staff Development - May be involved in training, mentoring and interviewing
Perform other duties as assigned
Qualification
Required
Bachelor's degree
3+ years of experience in claim handling, legal, insurance or coverage advice or environmental fields
High School Diploma or GED
2 years experience in claim handling, legal, insurance, coverage advice or environmental fields
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job
Preferred
Analytical Thinking
Communication
Judgment & Decision-Making
Teamwork
Accountability
Customer Focus
Relationship Management
Business Perspective
Knowledge of Regulatory and Claim Environments
Planning & Organizing
Technology
Working Independently
Application of Departmental Practices and Procedures
Licensing
Benefits
Health Insurance
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
10001+ employees
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Dan Frey
Executive Vice President and Chief Financial Officer
Beth Maerz
SVP, Customer, Strategy and Innovation
Recent News
2026-01-22
2026-01-22
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