Hilb Group · 5 hours ago
Benefits Account Manager - Early Career Development Program
Winston-Salem NC
Full-time
Onsite
New Grad, Entry LevelHilb Group is seeking candidates for their Early Career Development Program designed to prepare early-career professionals for long-term roles. The program offers foundational training in insurance operations and client service while providing hands-on experience across multiple departments.
Customer ServiceFinancial ServicesInsurance
Responsibilities
Participate in a two-week immersive onboarding program covering insurance fundamentals, systems training, workflows, and professional development
Complete licensing coursework and on-line Insurance 101 curriculum within defined timelines
Learn and utilize agency management systems and Microsoft Office tools to support daily operations
Assist service teams with administrative and account support tasks under supervision
Participate in carrier presentations and training sessions to understand carrier relationships and insurance products
Attend cohort meetings, leadership sessions, and ongoing training throughout the program
Meet defined milestones for licensing, coursework completion, and performance expectations
Obtain and verify rates using multiple quoting platforms
Ensure all rate data is accurate and aligned with client specifications
Maintains consistent and continuous communication with assigned clients
Handles and resolves escalated issues by providing creative solutions to clients
Liaison between departments to ensure all customers’ accounts are renewed timely and efficiently
Partner with customers to advise and select appropriate plans and coverages
Completes customer servicing related to new business set up and underwriting applications, and account marketing to carriers
Qualification
Required
Obtained Bachelor's degree or in process of obtaining
Strong interest in the insurance field
Ability to learn and adapt quickly in a fast-paced, professional environment
Working knowledge of Microsoft Word, Excel, Outlook, and other Office applications
Ability to learn new systems and technology efficiently
Strong organizational skills with attention to detail
Ability to follow established procedures and meet deadlines
Professional written and verbal communication skills
Willingness to accept feedback and actively pursue development opportunities
Ability to work independently and as part of a team
Benefits
Company Paid Life Insurance, Long-Term and Short-Term Disability.
Medical, Dental, Vision and FSA/HSA plans.
401(k) with company match.
Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
Generous PTO.
Company
Hilb Group
Partners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2B2024-10-31Debt Financing· $2B
2019-10-30Acquired
2015-06-25Private Equity
Leadership Team
Jason S. Angus
Chief Operating Officer
Recent News
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