Bullpen · 16 hours ago
Head of Property Management Operations
Greater Chicago Area
Full-time
Onsite
Director/Executive
$200K/yr - $250K/yr
10+ years expBullpen is partnering with a fast-growing real estate investment firm to launch a dedicated Multifamily/Student Housing property management platform. They are seeking a Head of Property Management to lead the build-out of this new division, which includes developing operational roadmaps, recruiting and managing teams, and ensuring operational excellence across the portfolio.
Commercial Real EstateMarketplace
Hiring Manager
Terry Rutt
Responsibilities
Develop the operational roadmap for a brand-new student housing property management division
Create scalable SOPs, workflows, KPIs, and organizational structure
Lead selection and implementation of property management software and operational tech stack
Recruit, hire, and manage on-site and regional teams across multiple markets
Build the training, performance, and culture frameworks for a high-performing organization
Establish best-in-class leasing, marketing, resident experience, and maintenance protocols
Oversee leasing cycles, pre-leasing strategy, renewals, and ongoing occupancy management
Manage budgeting, rent collections, vendor partnerships, and CapEx coordination
Ensure compliance, safety, and operational standards across the portfolio
Deliver strong resident satisfaction and retention metrics
Provide strategic insights on acquisitions, operational assumptions, and value-creation opportunities
Collaborate closely with asset management to drive NOI and long-term performance
Develop reporting, dashboards, and decision-making tools for executives
Qualification
Required
10+ years of Multifamily OR student housing property management experience, including leadership over multi-site or regional portfolios
Demonstrated success launching or scaling a management operation or running a multi-thousand-bed portfolio
Deep expertise with Multifamily & student housing leasing cycles, digital marketing, turn, and campus engagement
Strong command of PM software (Yardi, RealPage, Entrata, etc.)
Entrepreneurial leader who thrives in build-from-scratch environments
Excellent communication, team-building, and operational strategy skills
Company
Bullpen
The only freelancer marketplace dedicated to commercial real estate.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Tyler Kastelberg
Founder
Recent News
EIN Presswire
2025-06-04
2025-04-28
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