HSC- Field Services Support jobs in United States
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NAPA Auto Parts · 12 hours ago

HSC- Field Services Support

positionColumbia, SC, USA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

NAPA Auto Parts, a part of Motion Industries, is seeking a Field Services Support professional. The role involves providing customer support through on-site installation and service of complex equipment and systems, ensuring operational quality and assisting customers with maintenance.

AssociationAutomotive

Responsibilities

Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems
Interprets customers' needs and clarifies the responsibility for problem resolution
Performs feasibility and approves operational quality of system equipment
Provides on-site technical product support and service to customers
Provides customers assistance with the operation and maintenance of the system
Serves as Motion's liaison with customer on administrative and technical matters for assigned projects
Performs other duties as assigned

Qualification

MaintenanceReliabilityCritical thinkingProblem solvingProfessional demeanorResource managementTravel budget managementCommunication skills

Required

Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience
Maintenance and reliability background
Ability to work independently
Strong critical thinking and problem solving ability
Strong communication skills required
Ability to maintain a professional demeanor in a stressful situation
Ability to manage contract location resources
Ability to manage travel budget
More than 50% travel required
Push/pull up to 100 pounds
Lift/carry up to 100 pounds
Lift bulky objects

Preferred

Excellent driving record preferred

Benefits

Healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick
Holiday pay

Company

NAPA Auto Parts

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Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.
dateFounded in 1925
location
Atlanta, Georgia, USA
people-size10001+ employees
web-link
http://napaonline.com

Funding

Current Stage
Late Stage

Leadership Team

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Dean Moore
Director, CEO Dean's Auto Parts
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Jamie Walton
Executive Vice President, Chief Merchandising Officer
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