AvidXchange, Inc. · 21 hours ago
Collections Representative I
Charlotte, North Carolina, United States
Full-time
Hybrid
New Grad, Entry LevelAvidXchange is a leading provider of accounts payable automation software and payment solutions for middle-market businesses. The Collections Representative is responsible for contacting high-risk and delinquent accounts to resolve account delinquency and prevent losses, while also developing collections methods to achieve financial goals.
FinTechPaymentsSaaSTransaction Processing
Responsibilities
Perform skip tracing to contact the debtor, research each account using company records and Internet resources that are made available
Contact debtors by telephone/email or mail regarding collection and recovery of outstanding accounts
Develop collections methods that consistently lead to achieving or exceeding company financial goals
Work closely with team members to create ways to bring in revenue and find success as a group
Solve problems quickly and create solutions that bring revenue on regular basis
Process repayments and refunds if needed
Meet defined department goals and activity metrics as assigned by management
Follow up on promise to pay and payment commitment accounts to ensure a positive resolution and client satisfaction
An incumbent may perform additional duties as assigned
Qualification
Required
High school diploma required
Customer Service or Collections Experience
Excellent communication and negotiation skills (written and oral)
Patience and ability to manage stress
Proven ability to overcome obstacles and get results
Ability to work independently and to adapt to a fast-changing environment
Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency
Benefits
18 days PTO*
11 Holidays (8 company recognized & 3 floating holidays)
16 hours per year of paid Volunteer Time Off (VTO)
Competitive Healthcare
High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
100% AvidXchange paid Dental Base Plan Coverage
100% AvidXchange paid Life Insurance
100% AvidXchange paid Long-Term Disability
100% AvidXchange paid Short-Term Disability
Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
Parental Leave: 8 weeks 100% paid by AvidXchange**
Discounts on Pet, Home, and Auto insurance
WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
Onsite gym fitness center, yoga studio, and basketball court
Tuition Reimbursement up to the federal maximum of $5,250***
Hybrid Workplace Flexibility
Free parking
Company
AvidXchange, Inc.
We are a leading provider of accounts payable automation software and payment solutions for mid-market businesses and their suppliers.
Founded in 2000
1001-5000 employees
H1B Sponsorship
AvidXchange, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (56)
2024 (36)
2023 (32)
2022 (45)
2021 (16)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$1.13BKey Investors
CorpaySixth StreetFifth Third Bank
2025-05-06Corporate Round
2025-05-06Acquired
2021-10-13IPO
Leadership Team
Michael Praeger
Co-Founder, Chairman, and Chief Executive Officer
Boyce Adams
Senior Vice President
Recent News
GlobalFinTechSeries
2025-12-30
2025-12-17
Crowdfund Insider
2025-11-10
Company data provided by crunchbase