Work at Home Customer Service Representative jobs in United States
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IntouchCX · 5 days ago

Work at Home Customer Service Representative

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across various communication channels. They are seeking Inbound Work from Home Customer Service Representatives who are passionate about delighting customers and making every interaction memorable.

Outsourcing/Offshoring

Responsibilities

Assist all customers through inbound calls, emails, and/or chats
Communicate a variety of information to the customer
Be an active listener and help resolve customer inquiries
Provide a meaningful and positive experience with every customer interaction
Learn and retain a thorough working knowledge of all existing and new products and services

Qualification

Customer service experienceCommunication skillsActive listeningWork-at-home effectivenessProblem solving

Required

A high school diploma (or equivalent)
6 months – 1 year of customer service experience
Great communication skills, both verbal and written
The ability to be consistently ready to work and on time as scheduled
Reliable internet speed and broadband connection
A secure area in the home to work from
The ability to work effectively in a work-at-home setting
The understanding that although this is a Work from Home position, you must be located in Las Vegas, NV

Benefits

Health insurance
Dental insurance
Vision insurance
401(k)
Flexible schedule
Referral program
Work from home

Company

IntouchCX

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We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.