Bank of New Hampshire · 3 hours ago
Cash Management Administrator
Laconia, NH, US
Full-time
Onsite
Entry Level
1+ years expBank of New Hampshire is seeking a Cash Management Administrator to provide support to the Cash Management Support Specialists and customers. The role involves preparing documentation, conducting risk assessments, maintaining reports, and delivering quality customer service.
BankingFinancial ServicesWealth Management
Responsibilities
Responsible for supporting CM Support Specialists, our customers, the Commercial Banking Division and other areas of the bank
Assists CM Support Specialists in the preparation of all necessary documentation and works with internal personnel to set up products and services
Provides service and training to customers on all Cash Management products and services
Responds to and either resolves or refers customer and employee inquiries to the appropriate department, and exhibits the necessary follow through. Interacts with vendors to handle system or customer support issues
Recommends process and procedure changes to improve customer experience and internal efficiency
Completes audits and risk assessments both monthly and annually for department compliance
Assists CM Support Specialists with daily customer maintenance needs
Qualification
Required
High School diploma or equivalent
1-3 years of experience in a position requiring proficiency in routine daily tasks associated with banking products and services
Experience in electronic banking
Customer service skills
Phone call skills
Attention to detail
Proficiency in the operation of related business machines and equipment
High level of accuracy and attention to detail
Excellent organizational and time management skills
Skills in written and verbal communications
Mathematics skills
Personal computer skills (Including MS Outlook, Word & Excel)
Planning skills
Complex problem resolution skills
Must possess and maintain a valid driver's license and satisfactory driving record
Must have a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities
Preferred
Experience with Fiserv core
Experience with Q2 Banking platform
Experience with Microsoft Office products
Experience with the Intrafi platform
Proficiency in the operation of related business machines and equipment
Company
Bank of New Hampshire
Bank Of New Hampshire is a mutual banking organization that focuses on rendering a complete range of banking products and services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Windy Carnes
Vice President - Retail Banking Regional Manager
Recent News
NH Business Review
2025-12-20
NH Business Review
2025-10-24
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