NetSuite · 4 hours ago
IT Senior Manager
Abilene, TX, United States
Full-time
Onsite
Senior Level, Lead/Staff
$105K/yr - $223K/yr
10+ years expNetSuite is a world leader in cloud solutions, seeking an experienced IT Senior Manager to lead teams responsible for building and supporting Cloud Data Centers. The role involves managing a team of Data Center Technicians, overseeing day-to-day operations, and ensuring timely delivery of services while collaborating with various functional teams.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Manages a team supporting and/or implementing software project(s) and/or internal systems
Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria
This role involves managing the physical site in Abilene, TX
You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocation partners
Management and support of 15-20 Data Center Technicians
Data Center Day to day support operations in 7/24 mission critical environments
Installation, Field Change Orders and Hardware Break/Fix activity
Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI’s
Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc)
Reacting to and managing incidents, driving resolution and after-action analysis
Capacity expansion at all scales (rack, additions, block additions, white space growth, new sites, etc)
Drive local recruitment for future hires
Qualification
Required
10+ years of experience in Information Technology
Strong people management skills
Business acumen
Well-rounded IT technical abilities
Strong knowledge of computer hardware (Server, Storage and Networking)
Experience in managing a multi-disciplined Cloud Data Center space
Ability to influence groups outside direct responsibility
Management and support of 15-20 Data Center Technicians
Experience in Data Center day-to-day support operations in 7/24 mission critical environments
Experience with installation, Field Change Orders and Hardware Break/Fix activity
Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's
Experience interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc)
Experience reacting to and managing incidents, driving resolution and after-action analysis
Experience with capacity expansion at all scales (rack, additions, block additions, white space growth, new sites, etc)
Drive local recruitment for future hires
Ability to read, write, and speak English
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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