ASM · 9 hours ago
Engineer, Field Service- "I & II"
US > Oregon > Hillsboro
Full-time
Onsite
Entry, Mid Level
1+ years expASM is a leader in semiconductor technology, committed to innovation and sustainability. They are seeking Engineers I & II, Field Service to support advanced semiconductor equipment at customer sites, ensuring optimal performance and contributing to technologies like AI and 5G.
ElectronicsManufacturingSemiconductor
Responsibilities
Install, maintain, and repair ASM semiconductor equipment at customer sites
Troubleshoot tool and process issues using diagnostic tools, schematics, and structured methods
Deliver clear, timely, customer‑focused support with a safety‑first mindset
Document work performed and support updates to service procedures
Support process improvements and contribute ideas to enhance tool performance
Assist with customer escalations
Lead troubleshooting of complex tool and process issues using structured diagnostic methods
Perform in‑depth root‑cause analysis and recommend data‑driven corrective actions
Analyze tool performance data to anticipate issues and propose targeted improvements
Provide training and on‑the‑job guidance to newcomers on routine service tasks
Identify operational risks and recommend minor process or procedure enhancements
Document service activities and contribute updates to procedures and best practices
Provide detailed field feedback to engineering and design teams and support beta testing
Manage day‑to‑day customer engagements with a proactive, customer‑first approach
Support escalations and collaborate with cross‑functional experts to drive resolution
Qualification
Required
Bachelor's degree in Electromechanical Engineering or related field
1–3 years of technical experience in field service, or manufacturing of OEM capital equipment
Ability to read and interpret electronic and electromechanical schematics
Basic knowledge of safety protocols and cleanroom guidelines
Ability to apply rules and procedures in own activities
Ability to fully understand tool architecture and control algorithms and explain operating principals to peers
Clear written and verbal communication skills
Ability to work independently and in a team
Willing to travel up to 25% as required for the role domestically and internationally
Knowledge of safety procedures and cleanroom guidelines
Proficiency with MS Office
Bachelor's degree in Electrical, Mechanical, Electromechanical Engineering or related field with 4+ years of experience, or a Master's degree with 0 years of experience
Experience in field service or semiconductor capital equipment
Ability to interpret electronic and electromechanical schematics
Experience with structured troubleshooting methodologies
Knowledge of cleanroom and semiconductor safety protocols
Strong communication skills, both written and verbal
Ability to work independently and within a team
Willingness to travel domestically and internationally
Proficiency with MS Office
Preferred
Semiconductor field service or capital equipment experience
Knowledge of wafer fab operations, robotics, vacuum systems, plasma, or gas handling
Experience writing procedures or process documentation
Strong customer‑service mindset and organizational skills
Familiarity with structured problem‑solving methods
Experience supporting escalations or beta‑site activities
Hands‑on semiconductor field service experience
Working knowledge of wafer fab operations, robotics, vacuum systems, plasma, RF, or gas handling
Experience leading structured root‑cause analysis
Experience providing field data to engineering or design teams
Background supporting beta‑stage or early‑option tools
Familiarity with structured problem‑solving techniques
Strong customer‑service mindset and organizational skills
Company
ASM
ASM is a supplier of semiconductor equipment, materials and process solutions addressing the wafer processing.
1001-5000 employees
H1B Sponsorship
ASM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown1981-05-22IPO
Leadership Team
Charles Dean del Prado
President & CEO
Recent News
2026-01-19
2025-12-08
Company data provided by crunchbase