Confidential · 1 day ago
Boarding Agent
Confidential company is seeking a Boarding Agent to manage the coordination of agency, husbandry, and administrative functions for vessel calls at the Port Office. The role focuses on ensuring smooth vessel operations and effective communication with various stakeholders, while handling documentation and vendor services.
Marketing & Advertising
Responsibilities
Board vessels in Port on a daily basis
Assist Operations Manager with planning and assigning weekly vessel rotation
Assist Operations Manager with billing procedures
Assist Port / Operations Manager with follow-up and completion of pro forma requests
Assist in the preparation of estimates of port costs
Established and maintain the marine vessel file ensuring documentation is prepared in an accurate and timely fashion
Prepare/execute required governmental and agency documents for appropriate approvals and submission to marine vessel files
Communicate daily with principals/customers, marine vessel’s Master, Port Authority, Terminals, and appropriate government authorities
Procure outside services at the direction of the Operations Manager for assigned marine vessels
Exercise high quality vendor service management and cost control
Makes required trips to United States Immigration Control, and U.S. Customs Office to ensure all necessary documentation is ready for arrivals and departures
All other duties assigned
Perform other related duties at the discretion of the Operations Manager or other member of management team
Qualification
Required
High School diploma or equivalency
Some college courses in business management helpful
Previous experience in the marine agency field helpful but not required
Verifiable excellent customer services abilities
Able to enter, generate and retrieve information using a computer
Experience with Microsoft Office Suite
Strong communication skills, with groups and in individual interactions to solve problems
Must be able to lift 50 pounds
Must have a valid driver's license and an acceptable motor vehicle record (MVR)
Must be able to obtain a Transportation Workers Identification Card (TWIC)
Must have reliable transportation
Must be able to provide and maintain automobile insurance according to state laws
Must be available to work a flexible schedule based on business needs, including days, nights, weekends, and some holidays with travel to and from the marine vessel while in Port
Not all aspects of the job are covered by the descriptions, other duties may be required
Position may change as the industry and technology evolve