NEOGOV · 11 hours ago
Library Associate I
103 S. Cowan Street, Burgaw
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $44K/yrNEOGOV is part of Pender County Government, and they are seeking a Library Associate I to perform essential library services. The role involves customer service, materials processing, program support, and various administrative tasks to assist patrons and maintain library collections.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide front-line customer service at the circulation desk: register patrons, check materials in and out, and assist with library policies and accounts
Provide reference and readers’ advisory services to patrons of all ages, guiding them in finding relevant materials
Assist patrons with locating materials, using the library catalog, accessing online resources, and troubleshooting library technology
Shelve materials and assist in keeping the library’s collections well-organized and tidy
Process library materials for circulation, including labeling, covering, and preparing items for shelving
Prepare library displays and promotional materials for library programs and events
Register patrons for library programs and manage meeting room requests
Assist with the maintenance of records, including overdue materials, holds, and library statistics
Perform routine clerical duties such as data entry and maintaining inventory for supplies
Assist in training new staff and volunteers
Provide additional support as needed across library departments
Catalog and classify materials according to established guidelines and procedures
Plan and assist with children’s programming, including storytimes, crafts, and educational activities
Support special library events such as Summer Reading programs and early literacy initiatives
Plan and assist with teen and adult programming, including book clubs, arts and crafts, games, and educational events
Qualification
Required
High school diploma or GED required
Valid driver's license in the State of North Carolina
Strong organizational and communication skills, with a focus on providing excellent customer service
Proficiency with computers, library software (ILS), and office equipment
Ability to work collaboratively in a team and adapt to various library tasks
Ability to work flexible hours, including evenings and weekends as required
Preferred
An associate or bachelor's degree preferred
Previous experience in a library or customer service setting preferred
Benefits
Health
Dental
Vision
Life insurance
Optional life and disability insurance plans
Flexible spending account
Retirement program
401(k) program
Deferred compensation program
Credit union membership
Employee assistance program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase