Infosoft, Inc. · 1 day ago
Service Engineer
Texas, United States
Contract
Hybrid
New Grad, Entry Level
$35/hr - $40/hrInfosoft, Inc. is seeking a Customer Service Engineer - Pace Specialist Trainer for their Healthcare Diagnostics division. This role involves becoming a subject-matter expert in the PACE platform, training Customer Service Engineers, and servicing imaging equipment in assigned metro areas.
ConsultingDeliveryHuman ResourcesInformation Technology
Hiring Manager
Mobin Alam
Responsibilities
Become a subject-matter expert in the PACE platform, which Customer Service Engineers use to document work, track parts consumption, and record time and related activities
Share the knowledge needed to help Customer Service Engineers in your assigned zones and regions become proficient in using the new software
Play a key role in the hyper-care phase for 30 to 90 days, depending on the speed and success of the transition
Service Imaging Equipment in the assigned metro area
Install, service, maintain, and modify imaging equipment at customer sites
Act as the 'Face of Client' to the customer
Support a variety of diagnostic imaging equipment
Be flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as required
Report to the Regional Service Manager at Client Medical Solutions as a CSE
Qualification
Required
Associate degree, or college, or military experience in a related technical field
Strong technical/electrical background required
Biomedical, med tech, or similar hands-on technical experience is a plus
Open to: Entry-level candidates with technical training, Candidates transitioning from the military
Minimum level: Foundation-level technical education or equivalent hands-on training
Strong customer communication skills; ability to interact directly with clients
Technical acumen — ability to understand software, support peers, and troubleshoot
Ability to repair/diagnose equipment and perform technical issue resolution
Team-oriented mindset; works well with cross-functional teams
Ability to lead training on software updates for peer groups
Preferred
Imaging service experience (military or private sector)
Experience working in biomedical or hospital environments
Company
Infosoft, Inc.
Infosoft is an HR services company focused on recruiting talent and building teams throughout the US market.
Founded in 1995
201-500 employees
H1B Sponsorship
Infosoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (37)
2023 (10)
2022 (14)
2021 (19)
2020 (23)
Funding
Current Stage
Growth StageCompany data provided by crunchbase