SGS Technologie · 6 hours ago
Technology – Application Analyst (USC Only)
Jacksonville, FL
Contract
Hybrid
Entry, Mid Level
2+ years expSGS Technologie is seeking a Technology – Application Analyst to perform planning, analysis, and implementation of information technology systems. The role involves consulting with business users to determine system requirements and providing technical guidance to less experienced analysts.
AnalyticsAppsDigital MarketingInternetSEOSoftwareWeb AppsWeb DesignWeb DevelopmentWeb Hosting
No H1B
U.S. Citizen OnlyHiring Manager
Supraja Krish
Responsibilities
Consults with internal customers to analyze current operational processes and systems and recommends technology solutions, hardware, and software aligned with business goals
Evaluates user requests to determine feasibility, estimate cost and time requirements, and assess compatibility with existing system configurations
Works with users to map current operating procedures and define application objectives
Establishes decision matrices and procedures for system, job flow, and database restoration
Coordinates workarounds and recovery efforts
Installs and tests hardware and software, evaluating suitability and compatibility
Coordinates implementation of programs, products, job flows, subsystems, and databases
Monitors production systems and databases and initiates correction and restoration actions
Ensures accuracy, completeness, clarity, accessibility, and timeliness of project and user documentation
Resolves operational issues and provides technical support and training for application enhancements and upgrades
Enforces established technical and procedural standards
Develops or modifies programs to support performance tracking
Assists in preparing documented proposals
Supports vendor relationship management
Assists with application reengineering, replacement of inadequate applications, and enhancement of existing systems
Participates in disaster recovery testing
Resolves escalated issues and refers complex problems to higher-level support
Engages in ongoing training to continuously enhance technical knowledge and skills
Performs other related duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Software Development/Engineering, or a related field plus two (2) years of relevant experience
Six (6) years of combined education, training, and relevant experience
Proficient Knowledge Of: Information systems analysis, design, programming, and installation
Proficient Knowledge Of: Programming languages and coding techniques
Proficient Knowledge Of: Computer hardware, software, and data communications functionality and capabilities
Proficient Knowledge Of: Systems Development Life Cycle (SDLC) deliverables and tools
Proficient Knowledge Of: Basic process management, performance tracking, and measurement tools
Proficient Knowledge Of: Information Technology Infrastructure Library (ITIL) framework and best practices
Proficient Skill In: Designing and developing seamless connections between systems
Advanced Skill In: Using Technology Services change management processes
Advanced Skill In: Using and supporting various client-based applications
Advanced Skill In: Testing application installations, enhancements, and upgrades
Proficient Ability To: Set priorities and establish a systematic course of action to meet objectives on time and within budget
Proficient Ability To: Work effectively with some ambiguity and make decisions with limited information
Proficient Ability To: Apply creativity and imagination to problem-solving
Proficient Ability To: Quickly grasp new ideas and concepts
Proficient Ability To: Work collaboratively within a team and assist others as needed
Proficient Ability To: Acquire and maintain basic knowledge of organizational business processes and technology services
Proficient Ability To: Research and stay current with information technology trends and emerging technologies
Proficient Ability To: Identify issues that require communication and inform appropriate stakeholders
Proficient Ability To: Establish and maintain effective working relationships with internal customers
Proficient Ability To: Communicate effectively, both orally and in writing, with users of varying technical backgrounds
Proficient Ability To: Follow through on commitments
Company
SGS Technologie
SGS Technologies is a web design and development company that offers a range of web development and optimization services to its clients.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Arun Venkatesan
CEO
Karthikeyan Lakshmanan, CSM
Client Partner
Recent News
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