Dillard's · 8 hours ago
Sales Manager
Dillard's is a retail company seeking a Sales Manager to oversee sales operations and team performance in a designated area. The Sales Manager will be responsible for achieving sales goals, managing staff, and maintaining inventory and merchandising standards.
Responsibilities
Attaining the established sales, gross margin, staffing, credit and inventory goals for the assigned area
Recruit, coach and supervise all associates assigned to the area
Reviewing job performance, addressing disciplinary concerns and motivating all associates to achieve established sales goals
Directing all activities in the assigned area including merchandising, staffing, price changes, inventory control and upkeep
Communicating with buying staff to develop merchandise selections that meet the needs of the customer
Participating in all store opening/closing procedures
Assisting with associate and/or customers concerns
Performing other related work, tasks, or duties as assigned by the Store Manager and Assistant Store Manager
Participating in the selection of a high-performance team
Maintaining a high-performance team through educating, coaching, motivating, and appraising performance
Setting, communicating, and monitoring your team's productivity and service goals
Monitoring associate productivity and service levels, and providing on-going feedback
Managing the team's schedule within budgeted hours and based on business needs
Assigning sales support associates day-to-day tasks and directing their work
Exercising independent judgment in the hiring, promoting, assignment, and compensation of your team
Recommending and administering discipline up to and including discharge
Modeling and instructing all sales support functions and achieving the highest levels of service indicators
Qualification
Required
High School diploma or equivalent experience
Outstanding customer service and communication skills
Ability to build positive and productive relationships—with clients, management and team
Exhibits sound business judgment and agility
Demonstrates leadership ability; proven ability to manage, develop and motivate others while driving company objectives
Prior selling, customer service and leadership experience required
Superior time management skills
Highly motivated and results orientated
High attention to detail and organizational ability
Computer savvy
Company
Dillard's
Dillard's Inc. is a luxury department store chain in the United States.
Funding
Current Stage
Public CompanyTotal Funding
$800M2025-03-17Post Ipo Debt· $800M
1969-05-09IPO
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