Dexian · 7 hours ago
Service Now Solutions Architect
Charlotte, NC
Full-time
Onsite
Senior Level
$70/hr - $70/hr
7+ years expDexian is seeking a Service Now Solutions Architect for an opportunity with a client located in Charlotte, NC. The role involves creating architectural design documents, driving the delivery of ServiceNow modules, and acting as a trusted advisor to clients while ensuring compliance with industry standards.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Responsibilities
Create comprehensive architectural design documents, including integration workflows, data modeling, and platform customization strategies
Drive the delivery of ServiceNow modules (ITSM, ITOM, ITBM, IRM, SecOps) from discovery to deployment
Design and implement integrations with external systems (e.g., LDAP, Active Directory, SAP, REST/SOAP APIs)
Act as the trusted advisor to clients, facilitating workshops to define requirements, and providing technical guidance
Ensure compliance with industry standards and best practices for performance, usability, and scalability
Guide development and technical teams on best practices, coding standards, and technical solutions
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field
7+ years of ServiceNow experience with a focus in the Vulnerability Response module, ITSM, ITOM, and KMS module Experience in Vulnerability Management / vulnerability remediation / patching
ServiceNow Certified System Administrator (CSA) required; CIS and CAD certifications preferred
Strong knowledge of Service Now Vulnerability Response module, JavaScript, Glide API, REST/SOAP integrations, and ServiceNow architecture
Ability to assess existing vulnerability business processes, tools and applications and develop business rules and requirements to design and configure into the relevant Service Now modules
Quickly understand our current vulnerability application features, business logic and rules for categorizing, assigning and routing vulnerabilities to the appropriate teams and determine best path for integration into Service Now
Assist with evolving our existing governance routines to support ServiceNow business rules and workflow
Translate our existing reporting (Tableau, UI, etc) into standard ServiceNow reporting or functionality for a variety of personas
Assist train our team on ServiceNow Vulnerability Response module, and other platform capabilities
Excellent communication and stakeholder management skills
Preferred
CIS and CAD certifications preferred
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
H1B Sponsorship
Dexian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase