Allstate · 13 hours ago
Property Adjuster - Inside (Trainee) - Uniondale, NY - Hybrid
Allstate is a leading insurance company that has been protecting families for over 90 years. They are seeking a Moderate Inside Property Adjuster to provide exceptional service to policyholders by inspecting damages, investigating coverage, preparing estimates, and settling claims in a hybrid work environment.
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Responsibilities
Provide exceptional service to our policyholders
Virtually inspecting damages
Investigating coverage
Preparing estimates
Settling claims promptly and accurately
Interacting with customers, contractors, and vendors through various software platforms
Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants
Utilize multiple tools to get the job done in a fast-paced environment
Protect the company financially by executing policies along policy agreements
Keep a clear record of your work in a claims system
Qualification
Required
Exceptional service to policyholders
Ability to virtually inspect damages
Investigate coverage
Prepare estimates
Settle claims promptly and accurately
Interact with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration
Communicate through different channels, including voice calls, email, and text messages
Focus on water losses
Lead with empathy
Confidently and independently investigate property claims
Perform detailed reviews of damage and interpret policies to determine coverage
Use phone, emails and sometimes video chat with customers
Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants
Incorporate tactics in handling challenging and complex situations
Utilize multiple tools to get the job done in a fast-paced environment
Keep a clear record of work in a claims system
Ensure timely and accurate documentation is completed as you work on each claim
Obtain an adjuster and/or an appraiser license if required
Submit to a background investigation
Preferred
1+ years of previous customer service experience required
Previous industry experience is highly desired
Proficiency in using Xactimate and other relevant software for virtual assessments is preferred
Ability to assess property damages and accurately determine claim coverage
Excellent negotiation and communication skills to interact with customers and stakeholders remotely
Ability to work independently and manage time efficiently in a virtual work environment
Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
Residency near Long Island City or Uniondale, NY is mandatory for this role
Benefits
Time off
Healthcare
Retirement
401K/pension
Education reimbursement
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
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