American Airlines · 1 day ago
Analyst, Performance Assurance
Charlotte, NC
Full-time
Onsite
Entry Level
$51K/yr - $86K/yr
2+ years expAmerican Airlines is a major airline company seeking an Analyst for their Performance Assurance team. The role involves advancing airport safety culture, monitoring corrective action plans, and analyzing findings to provide recommendations for operational improvements.
AerospaceAutomotiveTransportationTravel
Responsibilities
Recognize and report common challenge areas to provide feedback to the appropriate groups
Monitor effectiveness of corrective action plans to determine effectiveness, scalability, creation of recommendations/best practices
Analyze findings, determine root causes, and develop recommendations, delivered in executive level presentations
Support company delivery transformation projects and change management
Identify and communicate business process inefficiencies through new tools/technology including AI
Use AI to assist in day-to-day work as well as solve complex issues
Support special projects and investigations
Identify changes in emerging business and operational risks
Provide suggested changes to current performance assurance reviews and processes and techniques
Work in a variety of environments, including outdoors in all weather conditions
Qualification
Required
Bachelors degree or equivalent training/experience
Two years audit experience
Detail oriented
Excellent organization skills
Comprehensive analytical and problem-solving skills
Ability to effectively communicate with all levels of employees within the organization
Excellent presentation skills
Ability to travel approximately 60 - 75%
Proficient in Microsoft Office software, with advanced Excel and Access skills
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Preferred
Airline experience, Customer Operations or Cargo preferred
Previous root cause analysis identification
Benefits
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Company
American Airlines
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
10001+ employees
H1B Sponsorship
American Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (359)
2024 (270)
2023 (253)
2022 (260)
2021 (342)
2020 (263)
Funding
Current Stage
Public CompanyTotal Funding
$1B2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity
Leadership Team
Doug Parker
Chairman and former CEO at American Airlines
David Seymour
Chief Operating Officer
Recent News
legacy.thefly.com
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-22
2026-01-16
Company data provided by crunchbase