Independent Health · 14 hours ago
Security Operations Center Officer
Buffalo, NY (14221)
Full-time
Onsite
Entry Level
$18.50/hr - $18.50/hr
1+ years expIndependent Health is dedicated to fostering growth, innovation, and collaboration within its organization. The Security Operations Center (SOC) Officer is responsible for supporting security and safety efforts by monitoring and responding to physical security initiatives across various locations. This role involves oversight of access controls, alarms, and CCTV, ensuring timely notification of events impacting security and facilities.
Health CareInsuranceNon Profit
No H1B
Responsibilities
Responsible for detecting and assessing security events and incidents across the enterprise
Daily monitoring of security cameras and campus site/buildings
Physical security liaison to IHA & IHC associates. Support of IHA & IHC departmental needs including escort
Familiarity and response to campus emergency and security incidents/events including 911 calls
Maintenance and preparation of daily reports, logs and incident reports as required
Answer alarms and investigate disturbances, coordinating with Facilities managers as appropriate
Report unlawful activities such as theft or vandalism to law enforcement officers for further actions
Coordinate with guard force to include but not limited to, assessing; validating routine patrol rounds are conducted within the assigned premises; ensuring daily reports, logs and incident reports are completed by the security guard force
Must be able to handle sensitive and confidential information appropriately
Follow procedures accordingly as it relates to best practices, directives, and standard operating procedures
Escalate system repairs, reports or restricted access approvals to Manager, Facilities Operation, and door malfunctions to Manager, Facilities Mgmt
Qualification
Required
High school diploma or GED required
One (1) year of security guard force experience required, including familiarity with alarm systems
Possession and maintenance of current active NYS Guard License (carried at all times while on duty) is required
Solid understanding of municipal security and emergency response protocols, including basic knowledge of town, county state laws
Working knowledge with security cameras, building alarm systems, and access controls
Ability to effectively prioritize and execute tasks in a high-pressure environment
Local travel may be required. Any Independent Health associate who uses a motor vehicle in the course of their duties representing Independent Health must be compliant with New York State Motor Vehicle laws and must follow the Policy that pertains to Driver's License Requirements as a condition of employment
Demonstrated conflict management skills, with the ability to identify, research and resolve issues and/or concerns
Solid team player with the ability to work/support management and varied departments
Demonstrated time management skills, with the ability to work in a self-directed manager
Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics
Exceptional customer service skills
High level of attention to detail
Basic computer skills to generate reports and logs
Ability to respond to emergency situations outside normal business hours as required
Stand, walk or run as needed on various surfaces for emergency response, as needed
Effective written, oral communication and interpersonal skills and strong customer service attitude with ability to deal with all levels of personnel and the general public in a professional and effective manner
Ability to effectively communicate operating policies and procedures in user-friendly and non-technical language directly to all levels of the company and the general public
Must be able to read and understand all operating policies, procedures and instructions
Proven examples of displaying the IH values: Passion, Caring, Collaborative, Respectful and Accountable
Maintain confidentiality and uses only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities
Perform other duties as assigned. Every associate is given a job description upon hire outlining the qualifications, duties, and pay grade of the position. Independent Health reserves the right to change job descriptions as necessary
Benefits
Full range of benefits
Generous paid time off
Company
Independent Health
As one of Western New York's first HMOs, Independent Health covers approximately 355,000 people here and across the country with more than 100 plans, services and products.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-11-18Acquired
Leadership Team
Michael W. Cropp, M.D., M.B.A.
President and CEO
Jim Dunlop Jr.
Executive Vice President and Chief Financial Officer
Recent News
vermontbiz.com
2025-11-19
2025-11-19
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