Management Associate jobs in United States
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Apple Bank · 4 hours ago

Management Associate

Apple Bank is a financial institution seeking a Management Associate to participate in a comprehensive management development training program. This role involves gaining knowledge and leadership skills necessary for advancement to an Assistant Branch Manager position, overseeing branch operations, and supporting business development and customer service goals.

Financial ServicesFinTech
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Responsibilities

Acquire proficiency in all retail banking branch roles through structured in-branch training rotations
Participate in an array of designated training programs to gain in-depth knowledge of business development, customer service standards, operational procedures, company policies, security and safety measures, compliance practices, and reporting requirements
Review daily reports and conduct branch audits to ensure adherence to internal company guidelines, operational procedures, and audit regulations
Gain insight into the roles and responsibilities of core support departments via department rotations within the corporate sector, fostering a comprehensive understanding of their contribution to the branch network
Develop an inspirational management and leadership style that will cultivate an environment of high performance through employee development and performance management
Enhance branch culture by motivating team members and promoting positive morale
Demonstrate the ability to effectively identify customer needs and recommend appropriate products and services, both personally and through diligent employee coaching
Cultivate advanced problem-solving and critical thinking skills to effectively address and resolve customer concerns
Lead staff meetings to address internal and branch objectives, and set priorities related to business development goals, operations and customer service
Exercise sound judgement when authorizing transactions within designated authority limits, balancing customer satisfaction against potential risk or exposure to loss or fraud
Fulfill additional responsibilities or special assignments as required

Qualification

Leadership capabilitiesCustomer service expertiseRetail banking experienceMicrosoft Office proficiencyProblem-solving proficiencyCommunication skillsCoachingOrganizational aptitudeSupervisory experienceNotary Public licenseAttention to detailTeam collaborationMentorship

Required

High school diploma or GED required
Proven customer service and sales expertise
Demonstrated leadership capabilities and sound decision-making abilities
Effective problem-solving proficiency
Exceptional interpersonal and communication skills, both verbal and written
Proficiency with computers, particularly the Microsoft Office suite
Must possess a collaborative approach and be an effective team member
Ability to inspire and drive results through coaching and mentorship
Meticulous attention to detail, strong organizational aptitude, and capability to multitask
Willingness to adapt schedule as needed to support various branches and corporate office locations, including weekends and extended hours

Preferred

Associate's or bachelor's degree in business strongly preferred
Minimum 2 years of experience in retail banking preferred
Previous supervisory experience preferred
Knowledge of banking products and services preferred
Licensed Notary Public in New York State preferred

Company

Apple Bank

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As the largest state-chartered savings bank in New York, with over $17.5B in assets, Apple Bank offers a full range of retail banking services to individuals and businesses across the five boroughs of New York City, Long Island, Westchester and Rockland counties, and New Jersey.

Funding

Current Stage
Late Stage

Leadership Team

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Debi Gupta
Senior Executive Vice President and Chief Technology Officer
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Arthur Prusan
Executive Vice President & Chief Credit Risk Officer
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Company data provided by crunchbase