Macy's · 4 hours ago
Sr. Manager, Supply Chain Investigations - Central Region
151 West 34th Street, New York, NY, 10001, US
Full-time
Onsite
Mid, Senior Level
$91K/yr - $152K/yr
3+ years expMacy’s is a storied company that has been part of America for over 160 years. The Senior Manager, Supply Chain Investigations is responsible for proactively identifying and managing investigations related to cargo theft and internal theft activities, while developing strategies to mitigate these issues.
Consumer GoodsFashionRetail
Responsibilities
Lead, manage, and coordinate investigations into cargo theft and significant internal theft incidents across the supply chain
Utilize field surveillance tactics to develop and validate cargo theft investigations targeting individuals and establishments of interest
Coordinate complex internal investigations with facility Asset Protection (AP) Leaders
Lead internal investigations involving potential collusion with external actors
Support internal investigations that implicate members of the Supply Chain AP team
Build and maintain positive relationships with local, state, federal, and railroad law enforcement agencies
Collect, analyze, and monitor intelligence by networking with state and local cargo theft associations, and leveraging online tools and resources
Identify criminal trends and patterns to develop investigative leads
Source local intelligence from criminal entities, law enforcement, retail, and supply chain contacts
Identify and implement strategies to reduce criminal activity
Lead supply chain asset protection efforts in response to emerging theft trends and loss data
Oversee hiring, training, and development of the Supply Chain Central Investigations Analyst
Prepare and communicate major investigation updates to senior leadership
Testify in criminal, civil, or administrative proceedings on behalf of the company
Provide guidance and follow-up on court-ordered restitution and pursue additional financial recovery, including merchandise recoveries and seizures
Collaborate with law enforcement agencies and prosecuting attorney’s offices to guide investigations and present cases for prosecution
Network with retail and supply chain counterparts to advance active investigations by expanding the loss impact
Provide analytical and statistical cargo theft data to the Director and Senior Director to educate senior leadership and support legislative reform
Educate and communicate criminal trends impacting Macy’s losses effectively
Conduct training at supply chain facilities on cargo theft and significant internal theft trends, indicators, and solutions
Maintain a communication network to facilitate the flow of investigative information regarding e-commerce fencing of stolen goods
Ensure regular, dependable attendance and punctuality
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Qualification
Required
Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply
3-5 years of direct experience
Skilled in conducting and managing complex investigations related to cargo and internal theft, including field surveillance and evidence validation
Proficient in analyzing intelligence and crime patterns to develop actionable insights and detect emerging threats
Able to build and maintain strong relationships with law enforcement and industry networks to support investigations
Capable of developing and implementing strategies to reduce theft and protect supply chain assets
Experienced in hiring, training, and guiding investigative team members, fostering growth and development
Excellent communicator able to present investigative findings to senior leadership, testify in legal proceedings, and educate stakeholders on criminal trends
Resourceful self-starter who effectively navigates shifting priorities and works independently or within a team
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel
Occasionally required to move about the workplace and reach with hands and arms
Requires close vision and the ability to sustain extended periods of CCTV and/or PC screens to facilitate surveillance or analysis
Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
Able to travel overnight within the geographic area of responsibility
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
H1B Sponsorship
Macy's has a track record of offering H1B sponsorships. Please note that this does not
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2025 (2)
2024 (1)
2022 (10)
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2020 (37)
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
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