Sprout Social, Inc. · 17 hours ago
Director, Workplace Experience and Events
Chicago, IL
Full-time
Hybrid
Director/Executive
$136K/yr - $187K/yr
10+ years expSprout Social is looking to hire a Director, Workplace Experience and Events for the Workplace Experience team. This role involves leading the team responsible for creating collaborative workspaces and events, ensuring that every employee visit is seamless and energized.
AnalyticsAppsSaaSSocial MediaSoftware
Responsibilities
Lead and Inspire a Service-First Culture: Coach and empower your global team to deliver a concierge level of service, ensuring that high-touch, anticipatory support is the standard across all locations
Curate the "Front of House" Experience: Define the standard for how employees are welcomed and hosted. You will ensure that every visit, from desk booking to event logistics, feels personal, energized, and seamless
Drive Operational Precision: Own the "Back of House" standards. You will drive accountability across our global vendor ecosystem (cleaning, security, AV), ensuring partners deliver consistent excellence so the physical environment works perfectly
Remove Process Friction: Audit and simplify our internal tools and workflows. Your goal is to make the Workplace Experience team the easiest part of an employee's day
Optimize Strategy & Spend: Manage the global real estate portfolio and budget with a P&L mindset. You will align our footprint and amenities with actual usage data to maximize the impact of every dollar
Qualification
Required
10+ years in Workplace Experience, Hospitality Management, or Event Operations
4+ years of people management, including managing global or distributed teams
Experience shaping hybrid/in-person strategies that deliver measurable business impact
Strong project, vendor, and budget management skills
Executive presence and ability to influence senior leaders
Ability to work from Sprout's Chicago office at least three days per week (Tuesday, Wednesday, and Thursday) with the possibility of additional in-office days depending on business needs
Preferred
Proven ability to measure and communicate the impact of workplace initiatives on business performance
Experience with real estate planning, workplace design, and security systems
Benefits
Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.
Company
Sprout Social, Inc.
Sprout Social is a global leader in social media management and analytics software.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$111.5MKey Investors
Future FundGoldman Sachs Merchant Banking DivisionNew Enterprise Associates
2019-12-12IPO
2018-12-19Series D· $40.5M
2016-02-17Series C· $42M
Leadership Team
Ryan Barretto
Chief Executive Officer
Aaron Rankin
Co-Founder & Board Member
Recent News
Company data provided by crunchbase