NAPA Auto Parts · 13 hours ago
HSC- Field Services Support
USA MOT HSC Greenville SC32
Full-time
Onsite
New Grad, Entry Level
0+ years expNAPA Auto Parts is seeking a Field Services Support professional to provide customer support through on-site installation and maintenance of complex equipment. This role involves troubleshooting, service, and repair, as well as instructing customers on system operation and maintenance.
AssociationAutomotive
Responsibilities
Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems
Interprets customers' needs and clarifies the responsibility for problem resolution
Performs feasibility and approves operational quality of system equipment
Provides on-site technical product support and service to customers
Provides customers assistance with the operation and maintenance of the system
Serves as Motion's liaison with customer on administrative and technical matters for assigned projects
Performs other duties as assigned
Qualification
Required
Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience
Maintenance and reliability background
Ability to work independently
Strong critical thinking and problem solving ability
Strong communication skills required
Ability to maintain a professional demeanor in a stressful situation
Ability to manage contract location resources
Ability to manage travel budget
More than 50% travel required
Push/pull up to 100 pounds
Lift/carry up to 100 pounds
Lift bulky objects
Preferred
Excellent driving record preferred
Benefits
Healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick
Holiday pay
Company
NAPA Auto Parts
Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dean Moore
Director, CEO Dean's Auto Parts
Jamie Walton
Executive Vice President, Chief Merchandising Officer
Recent News
2025-10-29
2025-10-10
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