Arbella Insurance Group · 3 hours ago
Claims Serv Specialist IV
76 Batterson Park Road 2nd Floor, Suite 201, Farmington, CT 06032
Full-time
Onsite
Mid, Senior Level
$75K/yr - $93K/yr
3+ years expArbella Insurance Group is focused on providing a supportive work environment and investing in employee growth. The Claims Serv Specialist IV role involves investigating and resolving various types of claims, providing guidance during litigation, and mentoring new employees.
Insurance
Responsibilities
Timely completion of all case activities, maximizing customer service and minimizing net loss payout
Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing. This may include visiting the accident location to examine, photograph and diagram physical facts and conduct neighborhood canvasses
Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system
Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains a reminder system
Evaluates case facts confirming coverage and appropriate damages
Interprets and evaluates medical reports to determine if they are applicable to the claim; monitors legal and medical billings and investigates for proper charges and pays accordingly
Negotiates settlements with individuals, attorneys, and other insurance carriers within their granted settlement authority level
Pursues subrogation and may arrange for salvage to obtain the maximum recovery
Prepares detailed scope of damages on property losses and brings to resolution
Assists, when requested, in the selection and evaluation of experts as needed
Manages litigation, checking to ensure that coverages are not exceeded, that legal expenses are adequate, and confers with attorney about case direction and disposition
Will participate in special projects or training programs
Successfully completes all required training and applies
Will assist in the training of Claims Service Specialists III and below
Will keep management informed of activities and issues within assigned area of responsibility
Performs other related duties as required or requested
Qualification
Required
3+ years of Bodily Injury experience, litigation case management preferred
Where applicable, pass state licensing requirements within first 90 days
Valid driver's license in good standing
Strong analytical, problem-solving, and critical thinking
Excellent verbal and written communication, negotiation
High integrity, ethics, and attention to detail
Organizational, time management, and multitasking
Proficient in MS Office applications (Word, Excel, PPT)
Benefits
Company nurse, nutritional counseling, and mental health resources
Tuition assistance programs
Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation
Robust training, mentorship, and professional/personal development programs
Colleagues who genuinely care about each other
Company
Arbella Insurance Group
Voted a Boston Business Journal Best Place to Work since 2009! Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island.
501-1000 employees
H1B Sponsorship
Arbella Insurance Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (1)
2022 (4)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$0.04M2013-11-01Series Unknown· $0.04M
Leadership Team
Chris Hall
Executive Vice President, Chief Financial Officer and Treasurer
Janet Corcoran
Executive VP and COO
Recent News
2026-01-07
Coverager - Insurance news and insights
2025-03-10
2023-12-23
Company data provided by crunchbase