Quest Diagnostics · 13 hours ago
Processing Support Analyst
6701 Carnegie Ave, Cleveland, OH, 44103, US
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $90K/yrQuest Diagnostics is a leading provider of diagnostic information services, and they are seeking a Processing Support Analyst to maintain documentation and evaluate processing staff to ensure high standards in quality and compliance. The role involves collecting and analyzing data to drive operational excellence and providing support for Toxicology Processing and regional leadership.
BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine
Responsibilities
Maintain records for CQA, Safety, Compliance, PT training, In-services and other departmental training documentation
Monitor and track performance of processing staff and generate reports and other documentation, including production, errors, attendance and quality metrics, and provide to forensic processing supervisors and manager
Maintain departmental SOPs
Assist in the preparation of the department for inspections, write memos and corrective actions, provide other documentation and support as needed
Create and maintain databases for tracking key performance metrics by department and at the individual employee level
Assist On-board full time and temporary employees
Use analytical skills to understand the needs of the department and develop process improvements, with the approval of Forensic Processing Manager
Assist with creating and implementing departmental training programs and presentations
Ensure compliance with company policies
Assist with special projects as needed
Qualification
Required
Able to sit or stand for long periods
Work in a laboratory environment and adhere to safety requirements
Proficient with Workforce Central, PeopleSoft, QTN, Microsoft Access, Microsoft Word
Outstanding Microsoft Excel skills
Strong decision making and problem solving skills required
Excellent communication skills required
Accurate and timely reporting ability
Ability to multi-task in a fast paced environment
Ability to maintain composure while working under pressure
Adheres to Quest Diagnostics core values, safety, compliance and departmental policies and procedures
Demonstrates strong interpersonal skills that foster a positive work environment
Demonstrates flexibility and be able to change
Benefits
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
HealthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
And so much more!
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
Founded in 1967
10001+ employees
H1B Sponsorship
Quest Diagnostics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (38)
2023 (74)
2022 (56)
2021 (49)
2020 (45)
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
James Davis
Chief Executive Officer and President
Cecilia McKenney
SVP & Chief Human Resources Officer
Recent News
2026-01-09
Company data provided by crunchbase