ICE · 3 hours ago
Senior Learning Development Specialist-MLS
Jacksonville, FL
Full-time
Onsite
Senior Level
6+ years expICE is a company focused on providing innovative technology solutions for the mortgage industry. They are seeking a Senior Learning Development Specialist to design and deliver impactful training experiences that empower users and administrators to effectively adopt and utilize their products.
E-CommerceFashionJewelryMarketplace
Responsibilities
Design and update and deliver instructor-led training programs, including functional webinars and hands-on workshops, using sound instructional design methodologies
Develop engaging e-learning modules and task-based video content for delivery via a learning management system or virtual platforms
Ensure all training content is current, relevant, and aligned with industry best practices and ICE Mortgage Technology product updates
Collaborate with cross-functional teams to assess training needs and design curriculum that supports customer success and product adoption
Apply instructional design principles to create clear learning objectives, course outlines, and assessments that drive measurable outcomes
Select and integrate effective media elements—such as graphics, animations, and screen recordings—to enhance learner engagement and retention
Lead and contribute to projects that support the adoption of ICE Mortgage Technology platforms and services
Mentor team members on instructional design best practices, tools, and departmental standards
Qualification
Required
Bachelor's degree from an accredited institution or equivalent certifications required
6+ years' experience in instructional design, including needs assessment, curriculum development, and delivery across multiple modalities
Strong knowledge of instructional design models, adult learning theory, and e-learning development tools
Experience designing and delivering training through learning management systems and virtual platforms (e.g., WebEx, Zoom)
Excellent written and verbal communication skills, with a strong command of grammar, spelling, and formatting
High attention to detail and ability to manage multiple projects under tight deadlines
Strong organizational and time management skills with the ability to work independently
Proficiency in Microsoft Office tools (Word, PowerPoint, Excel); familiarity with multimedia tools and video editing software is a plus
Ability to travel as needed (15%)
Preferred
Knowledge of the real estate industry and ICE Mortgage Technology products is preferred
Company
ICE
We are building the largest jewelry marketplace.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$49MKey Investors
Polaris Partners
2017-12-07Acquired
2016-03-15Series Unknown
2015-07-01Seed· $2M
Leadership Team
Joseph Albert
Chief Technology Officer
David Farrell
Chief Operating Officer, ICE Futures U.S.
Recent News
2026-01-13
Crowdfund Insider
2026-01-12
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