Boyd · 23 hours ago
Account Manager
North Carolina, United States
Full-time
Hybrid
Mid, Senior Level
5+ years expBoyd is the world’s leading innovator in sustainable engineered material solutions that make our customers’ products better, safer, faster, and more reliable. They are seeking an enthusiastic Account Manager to drive sales and maintain strong customer relations while focusing on Engineered Materials solutions. The role involves developing integrated product solutions and engaging with existing customers to support business growth.
Consumer ElectronicsElectronicsManufacturing
Responsibilities
Work directly with existing customers to support and manage business growth by developing strong relationships with operating departments and various management levels
Maintain existing and develop new business and forge new relationships with cross-functional organizations at potential customers
Achieve intimate knowledge of customers and industries in which customers compete and complete market analysis and assessment of competitive landscape, including 1, 3, and 5-year projections on industry trends
Develop and execute strategies for increased customer penetration by selling additional products and services to all customer divisions
Set strategic goals and tactical plans to achieve significant growth and build on the culture of achieving those goals within a high success/high reward environment
Personally and directly engage at customer locations to win business through active business development. Requires establishing strong relationships with various management levels
Work closely with customer engineers and purchasing to ensure product and design requirements are identified. Work closely with Boyd Engineering to manage the design and development of customer solutions
Display and demonstrate products and solutions using prototypes, samples, and marketing support materials to provide value-added guidance to customers. Leverage knowledge of materials and manufacturing processes to illustrate and emphasize Boyd’s value-added propositions
Oversee the quotation process. In conjunction with the Sales Support Teams, perform technical review of engineering drawings and specifications. Gather and prepare required information for formal quotation including, but not limited to, drawings, sample parts, technical data, volumes, and material sources for submittal to Boyd Estimating. Approve the preparation of formal quotation packages with pricing to maximize revenue, while also maximizing Gross Margin
Engage with customers on all commercial topics, including credit and shipping terms, legal requirements, payments, etc. Manage aspects of the relationship per terms and conditions of agreements and negotiate new agreements in conjunction with Boyd management. Respond when necessary to special customer needs or complaints
In conjunction with the Sales Support Teams, monitor and manage progress of projects to successfully meet customers’ milestones and production schedules, from inception to implementation
Monitors Salesforce CRM package as required to capture all business opportunities, customer business intelligence, wins, and losses. Use this and other tools to frequently and transparently communicate opportunities and current state to colleagues and management
Qualification
Required
Bachelor's degree (B.S.) in engineering, business, or related field
5+ years related experience or equivalent combination of education and experience in a technical account management or program management role
Ability to solve practical problems and deal with a variety of concrete variables
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Willingness and ability to travel domestically and internationally, with an emphasis on travel to Mexico, to support and manage business objectives
Preferred
Bilingual proficiency in English and Spanish preferred
Customer focused: Demonstrates through action, that external and internal customers are the highest priority. Anticipates, understands, and delivers the customer expectations with the highest quality and sense of urgency
Execution Excellence: Ensures operations excellence and actions that are based on a sound business strategy. Consistently delivers strong business results and maintains a passion for winning. Learns from mistakes. Complies with all legal requirements
Negotiation: Ability to communicate and deliver a value proposition; broker relevant deals and deliver a win-win oriented solution for the business and the customer
Data Analysis: Ability to define appropriate measurement metrics, analyze them and extrapolate a practical solutions and recommendations
Project Management: Ability to manage your task flow and deliver solutions on time, on quality and on cost
Business Savvy: A strategic thinker who is disciplined and exhibits a strong understanding of the business, its financial commitments, customers, competitive environment, and other key metrics. Effectively uses data to make sound business decisions and proposals
Innovation/Creativity: Boldly champions and embraces continuous improvements through new and creative ideas. Open minded, courageous and challenges the status-quo to improve the business
Communication: Ability to deliver written and oral communications in constructive and concise manner
Company
Boyd
Boyd is a energy management and environmental sealing solutions for large OEMs.
5001-10000 employees
H1B Sponsorship
Boyd has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2018-07-11Acquired
2015-04-16Undisclosed
Leadership Team
Cheryl Clark
Product Launch/Customer Service Manager
Recent News
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2025-11-29
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