Airbus · 7 hours ago
Digital Business Operations Manager - Customer Services (d/f/m)
Hamburg Area
Full-time
Onsite
Mid, Senior LevelAirbus Operations GmbH is looking for a Digital Business Operations Manager to support the Maintenance & Retrofit Engineering team within Customer Services. The role involves leading the deployment of digital tools, driving improvements in applications, and managing projects to enhance operational efficiency.
AerospaceCommercialManufacturing
Responsibilities
Leading the end-to-end (E2E) definition and deployment of digital tools and processes to enhance department activities
Driving continuous improvements of the applications portfolio to simplify processes and harmonize the IT landscape
Managing projects and work packages to integrate new functionalities to Airbus Customers and reduce the impact of IT-tool obsolescence
Acting as an IT partner for the operation, change of existing solutions and the entry into service of new digital tools
Securing tool robustness and performance while ensuring daily operations meet business needs and digital standards
Collaborating with the PM&T governance and other functional areas to advocate for business needs within the IT backbone
Ensuring compliance by integrating Export Control, Security and Cyber Security requirements into all digital methods and tools
Empowering business lines by providing functional support and innovative methods for managing centralized, uniform digital data
Qualification
Required
Educated to degree level (or equivalent) in Information Technology, Engineering, Business Management, or a related discipline
Solid experience in project management and leading complex work packages in an agile environment
High level of IT proficiency regarding business requirements management and digital tool development
Knowledge of Export Control regulations and their application within digital workflows
Strong communication skills and assertiveness, with the ability to challenge and influence stakeholders effectively
Analytical thinking and a problem-solving mindset, remaining open to new ideas and innovative solutions
Language skills: English at a negotiation level is mandatory
Benefits
Attractive salary and special payments
30 days paid vacation and extra days-off for special occasions
Excellent upskilling opportunities and great international, group wide development prospects
Special benefits: employer-funded pension, employee stock options, discounted car leasing, special conditions for insurances, transportation subsidy, employee benefits at cooperating companies
On-site-facilities: Kindergarten close to the site, medical officer for check-ups and other health-related services, canteen and cafeteria
Compatibility of family & work (job sharing, part-time models, flexible working hours, individual timeout)
Working in a diverse environment, with more than 140 nationalities, where every voice is heard
Company
Airbus
Airbus designs, manufactures, and delivers aerospace products, services, and solutions.
Founded in 2014
10001+ employees
H1B Sponsorship
Airbus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (5)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Fokke Mentjes
Vice President - Head of Cabin and Cargo Electronics
A
Antje Bulmann
Venture Lead Direct Air Capture
Recent News
2025-08-20
Washington Technology
2025-08-05
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