YPO · 3 hours ago
Leadership Services Program Manager
United States
Full-time
Remote
Senior Level
5+ years expYPO is an organization focused on leadership development, and they are seeking a Leadership Services Program Manager to partner with Committee/Council Leads and Chairs. This role involves managing committee activities, facilitating meetings, and ensuring effective communication among stakeholders while promoting collaboration within the organization.
Non-profit Organization Management
Responsibilities
Manages all components of virtual and in-person committee and council meetings, including but not limited to scheduling, drafting content for agendas, facilitating, documenting key actions and decisions, and follow-up
Partners with the Committee/Council Leads and Committee Chairs to support committee strategy planning and yearly activities, including work groups or special projects as needed. Responsible for the implementation of planning process for the efficient execution of the yearly committee cycle
Cultivates relationships with diverse YPO members, management associates, and external resources to optimize idea sharing and best practices
Facilitates the global and role-specific onboarding process for committee/council members, including training on YPO processes and systems to support their champion experience
Ensures flawless execution of committee activities on site at the in-person bi-annual leadership meetings, including formal meetings, dinners, and additional experiences
Manages the compilation, preparation, standardization, and distribution of meeting agendas, pre-reading materials and meeting summaries
Delivers consistent, accurate and up-to-date committee documents, including directories, calendars, reference materials, data, templates, archives, et al
Oversees, and updates committee/council communication channels such as applicable Board applications, Connect, WhatsApp, Signal, MS Outlook, etc
Manages timely communication of announcements, discussions, and materials to member champions
Supports elections processes and executes nominating committee meetings for Board committees, Councils, and Network executive committees
Maintains and coordinates budgets and travel subsidies with the Finance team
Reviews and updates committee/council information on internal and external platforms as needed and at year-end ensuring committees are up to date and members are identified properly
Fosters compliance and perpetuates alignment to all facets of YPO’s published Policies & Procedures, Code of Conduct, Core Principles, overall values, and applicable by-laws
Ensures professional quality standards by developing and improving processes to support the fulfillment of goals and strategic implementation
Recommends, develops, and socializes governance protocols for other management portfolios. Identifies trends, collaborations, and other opportunities related to governance
Serves as the general point of contact for champion inquiries from members and management team
Qualification
Required
Minimum 5 years' experience in professional services and/or event planning environments with multiple senior-level stakeholder groups globally
Proven customer service experience in a high-touch environment where responsible for identifying and implementing alternative solutions and resolving issues in a timely manner
Experience handling challenging situations with grace and tact, navigating, and simplifying with a positive attitude
Proven experience in supporting, stewarding, and executing multiple stakeholder goals and deliverables successfully
Relevant bachelors university degree or equivalent experience required
Proficient in Microsoft Office Suite and database management systems, preferably CRM
Must be fluent in English, written and verbal
Preferred
Membership or association experience preferred, with an understanding of governance structures, committees and consensus management
Proven administrative skills. Prefer corporate executive level of administrative experience
Experience working in a virtual work environment preferred
PMP or CMP certifications preferred
Partial fluency or knowledge in other languages preferred
Company
YPO
YPO is the global leadership community of more than 38,000 members in 150 countries who are driven by the belief that the world needs better leaders.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dick Simon
Co-Founder and Chairman
Ivan Herjavec
Co-founder, former Chairman YPO Berlin
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