Workforce Solutions Golden Crescent · 23 hours ago
Program Support Specialist
Victoria, TX
Full-time
Onsite
Entry Level
1+ years expC2 Global Professional Services (C2 GPS) is dedicated to providing innovative workforce and career services. The Program Support Specialist supports the workforce center staff and provides technical support for workforce customers within the Child Care Department by ensuring compliance and improving services.
Government Administration
Responsibilities
Reviews and examines compliance reports to ensure alignment with program requirements
Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer’s original case file
Participates in customer hearings and submits relevant documentation to appropriate parties
Seeks out new ways to improve workforce services to meet labor market needs
Performs other related duties as assigned
Qualification
Required
Knowledge of workforce development
Knowledge of word processing, spreadsheet, technology, and computer skills
Exceptional customer service and interpersonal skills
Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented
Excellent verbal and written communication skills, to include documentation
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public
Ability to develop strategies and solutions
High School Diploma or GED required
Valid driver's license and proof of insurance with safe driving record
Physical requirements include lifting to 10 pounds occasionally
Subject to standing, sitting, bending, and walking to perform job scope
Requires visual acuity, speech, and hearing
Working conditions are primarily in an office environment
Occasional driving and travel required
Flexible hours may be required
Preferred
One year of relevant experience preferred
Bilingual in English and Spanish strongly preferred
Benefits
Health Insurance (with low-cost options for employee-only plans
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) with 100% Employer Match up to 6% of individual contributions
Dental
Vision
Life Insurance
Short and Long Term Disability
Pet Insurance
Company
Workforce Solutions Golden Crescent
Regional workforce development, connecting employers & job seekers in 7 county region: #Victoria , #Calhoun , #DeWitt , #Lavaca , #Goliad, #Jackson , #Gonzales
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase