Winbro · 11 hours ago
Business Support Administrator
Rock Hill, SC
Full-time
Onsite
Entry Level
2+ years expWinbro is at the forefront of the green hydrogen revolution, specializing in advanced laser drilling and welding technologies. The Business Support Administrator plays a crucial role in managing administrative tasks across various business operations, ensuring smooth customer interactions and efficient order management throughout the sales lifecycle.
Machinery ManufacturingManufacturingMechanical DesignSales
Responsibilities
Provide administrative support to Customers, Sales and Service teams to ensure smooth and efficient business operations
Provide support in the preparation of quotations and the management of post-purchase order activities, including the organization of all sale-related details and the execution of accurate, timely order processing
Oversee daily ERP system tasks, including; order processing, data updates, issue resolution and support smooth end-to-end customer service and sales operations
Manage shipping arrangement, invoice tracking and reporting on all orders
Represent the business as a customer-facing professional, exceeding our customer expectations
Support our business development team throughout our sales lifecycle; RFQ through Project Closeout. Process production through all steps of the supply chain, both internally in our machining facility to installation at customer site
Coordinate customer interactions throughout the sales lifecycle including machine delivery, invoicing/processing payments and installation
Qualification
Required
2+ years work experience with B2B customer interactions, utilising an ERP system
Microsoft Dynamics 365 (D365 F&O, or supply chain) strongly preferred
Excellent interpersonal skills and the ability to communicate effectively at all levels
Demonstrate a proactive, can-do approach to work, highly collaborative team player with a willingness to support others as needed
Strong computer skills including the ability to prepare spreadsheets and use Microsoft Office Products (Word, Excel, Power Point and/or Access) to analyse data and trends
Willing to travel to potential customer locations and promote the business at conferences and events
Candidates with a Bachelor's Degree in a business related degree will be prioritised
Benefits
100% company paid health insurance plan monthly premium for the employee, dental and vision plans
Matching 401K plan
9 paid holidays, 5 paid personal days, and a very generous paid vacation time
Company
Winbro
Winbro is a global leader in high precision electro discharge machining (EDM), laser micromachining, laser macromachining and custom solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Lloyd Bromham
Co-President & Chief Operating Officer
Company data provided by crunchbase