Ocean Casino Resort · 1 day ago
Box Office Representative - On-Call
Atlantic City, NJ
Full-time
Onsite
Entry Level
$16.50/hr - $16.50/hr
1+ years expOcean Casino Resort is a hospitality establishment seeking a Box Office Representative (On-Call) to enhance the guest experience related to box office operations. The role involves assisting guests with ticket purchases, providing information about events, and ensuring adherence to standard operating procedures.
Gambling & Casinos
Responsibilities
Act as the primary liaison between the Box Office and patrons, ushers, and security by aiding with seating or ticket issues
Operate the Box Office window assisting guests with ticket purchases in person or answering guest inquiries over the phone
Performs all other related and compatible duties as assigned
Greet guests who come to the Box Office in a friendly and helpful manner
Provide information on available seating and ticket prices for current and upcoming venue events
Sell admission tickets to guests; provide correctly printed paper or mobile tickets
Complete all sales accurately, providing correct change and credit card receipts, if applicable
Examine guests' valid ID and correctly distribute "Will Call" tickets
Provide general venue knowledge, such as locations of restrooms, concessions, etc
Qualification
Required
1-year guest service experience in high volume Resort, hotel or cruise line
Proficiency in standard computer programs including word and excel
Ability to effectively communicate in English (Read, Write, Speak & Understand)
Benefits
Free meal on shift
Training & Development
Free Parking
Company
Ocean Casino Resort
Experience the ocean as it was meant to be! As the tallest building in Atlantic City, the landmark Ocean Casino Resort offers unparalleled ocean views in its 1,399 rooms and captures the essence of what draws people to this popular waterfront destination situated on the city's famous Boardwalk.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Forelli
Chief Information Officer
Kelly Burke
Chief Marketing Officer
Company data provided by crunchbase