Technical Support Engineer - Platform Technologies: 26-00228 jobs in United States
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Akraya, Inc. · 4 hours ago

Technical Support Engineer - Platform Technologies: 26-00228

Akraya, Inc. is an award-winning IT staffing firm recognized for excellence and a thriving work environment. They are seeking a highly skilled Senior Technical Support Engineer to manage and resolve complex issues within the Technical Support team, focusing on Technologies, while providing solutions for platform-related challenges and mentoring junior team members.

ConsultingHuman ResourcesInformation TechnologyStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot and resolve advanced technical issues within client technologies
Serve as the final escalation point within the technical support department
Mentor junior team members in various technologies
Engage with customers to understand and address their technical concerns
Maintain a high degree of knowledge about platforms and stay updated on new features and developments

Qualification

JavaScriptTroubleshootingTech SupportScriptingSQL

Required

Strong experience with Object-Oriented languages (Java, JavaScript)
Proficiency in troubleshooting within a web applications stack
Solid understanding and working knowledge of relational databases (MySQL or Oracle preferred)
Tech Support (Advanced)
JavaScript (Expert)
Scripting (Intermediate)
Troubleshooting (Advanced)
SQL (Proficient)

Company

Akraya, Inc.

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Akraya is your trusted partner for Digital Transformation.

H1B Sponsorship

Akraya, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (7)
2023 (5)
2022 (12)
2021 (10)
2020 (13)

Funding

Current Stage
Growth Stage

Leadership Team

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Amar Panchal
Founder
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Company data provided by crunchbase