CRM Residential · 6 hours ago
Administrative Assistant
CRM Residential is seeking an Administrative Assistant to support management and visitors by handling office tasks and providing professional assistance. The role requires strong communication skills and the ability to manage various administrative responsibilities, ensuring a positive presence in the workplace.
Property ManagementReal EstateResidential
Responsibilities
Comply with established policies and procedures and not take any actions to such guidelines without authorized approval
Telephone calls should be handled professionally and in a prompt manner
Resident selection and orientation will follow the HUD Manual and the Community Realty Management Occupancy Manual. Resident files will be maintained and organized according to the CRM Residential Occupancy Manual
Leasing of vacant apartments will be conducted in an expeditious manner per company policy striving for 100% occupancy
All certifications and recertifications will be conducted by following the HUD Manual
Maintain the waiting list according to the HUD Manual. All applications will be added to the waiting list and processed in a timely manner
EIV and TRACS will be utilized according to HUD protocol
Work orders will be written immediately and processed for the maintenance department
Assist management on required paperwork for new move-ins, move-outs, recertifications and other HUD required paperwork
Collect rent and other payments on a daily basis and prepare for deposit
Prepare computer reports periodically required by CRM Residential and file accordingly
Assist residents with various local social services and other related agencies
Assist Community Manager in court when required
Assist Community Manager with newsletters and other marketing material
Contribute to resident satisfaction and the achievement of property goals
Qualification
Required
High School diploma or equivalent education required
Previous administrative assistant experience. Experience level may vary due to the special needs of the property
The ability to deal well with people and get them to feel comfortable quickly
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Ability to work scheduled hours plus any other hours necessary to complete the job
Professional image
Ability to multi-task
Excellent communication skills and upbeat attitude
Strong customer service orientation
Good organizational and time management skills
Strong administrative ability
Company
CRM Residential
CRM Residential is a property management company that offers house and apartment solutions.
Funding
Current Stage
Growth StageRecent News
2025-08-13
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