Westchester Medical Center Health Network · 10 hours ago
Senior Epic Analyst-Willow
Valhalla, NY
Full-time
Onsite
Mid, Senior Level
4+ years expWestchester Medical Center Health Network is seeking a Senior Epic Analyst to provide tactical and operational support for the implementation of Enterprise Clinical IT systems. The role involves assisting in the design, implementation, optimization, and issue resolution of the Epic platform and related workflows.
Hospital & Health Care
Responsibilities
Supports the relevant departmental environment including all applications and operational interfaces
Performs intermediate problem analysis and troubleshooting, and maintains appropriate documentation
Escalates complex issues to the appropriate group in a timely manner
Provides intermediate programming and/or analytical support for the relevant departmental systems, subsystems, and related software products, in support of clinical and operational clients
Updates and maintains project plans, provides design and installation/support documentation
Creates or modifies change management procedures per departmental standards as necessary
Designs, configures and installs new programs, modifications or enhancements to existing systems
Analyzes modifications or enhancements to determine impact on existing production systems
Develops test plans, test data and testing schedules
Conducts unit and system tests to verify results of software solutions
Participates in functional and integrated testing of all software upgrades, enhancements, service packs and hotfixes as assigned
Performs analysis of business and user needs, documenting requirements, and revising existing system logic as necessary
Trains end users in the use of equipment and software
Works in multiple phases of systems and applications analysis, and considers the business implications of the application of technology to the current business environment
Provides support during non-working hours to ensure the operation of production systems in a 24 x 7 environment
Researches, plans, and designs interfaces between a wide variety of systems to support the clinical and business needs of hospitals and physician organizations
Develops, tests, documents, and implements changes and enhancements to existing interfaces, support scripts, or other changes to the interface engine environment
Provides business related and technical design guidance to other IS staff in the development and support of other IS systems
Provide technical assistance to other staff members
The clinic oversees the technical design, implementation, analysis, and modifications of new/existing programs and systems to support the clinical, corporate and technical operations across all facilities
Creates and maintains accurate and current documentation regarding application(s) supported by the team
Participates in the maintenance of training materials and disseminates materials to users
Reviews documentation and training materials prepared by fellow analysts
Assists with go-live and support schedules as well as the coordination of field support activities and provides go-live and rollout support on new applications, modules, and functionality
Maintain a favorable work environment for all team members and clients
Responsible for IS change of control standards and procedures, including successful release and communication of go lives
Provides status reports and insights to departmental leadership in ad-hoc and weekly meetings
Represents the department team in user meetings and performs project management duties as needed
Work with other departments to understand their needs
Performs other job-related duties as assigned
Qualification
Required
4+ years of related experience
Bachelor's degree in Computer Science or related field
Epic Module Certification in job-related module(s) is required to be obtained within 6 months of hire
Ability to work in surroundings with a degree of dust, noise, odors, etc. without undue discomfort
Ability to hear, talk, walk, stand, bend and stretch
Ability to read, write and interpret documents
Ability to sit for long periods of time at a desk to perform job functions
Ability to communicate effectively with clients and co-workers
Must be trained in and knowledgeable of all hospital policies and procedures pertaining to hazardous waste and hazardous materials and maintain qualifications applicable to assigned work
Ability to work within a team environment
Excellent analytical, problem-solving, written and verbal communications skills
Strong customer service skills
Knowledge of Operating Systems and Databases: Microsoft Windows, UNIX, Oracle, SQL
Knowledge of Programming Languages where applicable: Java, HTML, Visual Basic, C, C++, Perl
Familiarity with HL-7, Microsoft Office, Microsoft Project, Visio, ITSM
Familiarity with either clinical or financial systems
Preferred
ITIL certification
Lean Six Sigma certification
PMP certification
NYS Clinical licensure (Medical, Nursing, Pharmacy, or other relevant allied health professional)
Company
Westchester Medical Center Health Network
The Westchester Medical Center Health Network (WMCHealth) is the pre-eminent provider of integrated health care in New York’s Hudson Valley region, serving nearly 2.5 million residents across more than 6,000 square miles.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sean S. Tedjarati, MD, MPH, MBA, CPE
President and CEO WMCHealth Physicians, Advanced Physicians Services
Anthony Frank
Executive Vice President and CFO
Recent News
Crain's New York Business
2025-06-25
Connecticut Post
2025-05-30
Company data provided by crunchbase