Altruist · 20 hours ago
Alternative Investments Operations Lead
Dallas, TX
Full-time
Hybrid
Senior Level
7+ years expAltruist is transforming the wealth management industry with an AI platform for financial professionals. They are seeking an Alternative Investments Operations Lead to oversee day-to-day operations and ensure the operational foundation for alternative investments is effectively built and executed.
Asset ManagementFinancial ServicesFinTech
Responsibilities
Lead day-to-day alternative investments operations, including subscriptions, NIGOs, KYC/AML coordination, capital calls, funding, reconciliations, distributions, valuations, and other lifecycle events, ensuring timely and accurate execution
Design, document, and maintain operating procedures, control checklists, QA standards, and audit evidence across alternative investment workflows, partnering with Operations leadership to ensure alignment with broader control frameworks
Help define and monitor SLAs, operational metrics, escalation paths, and coverage models to support both steady-state operations and peak activity periods (e.g., capital call deadlines)
Act as a primary escalation point for high-risk, time-sensitive, or exception-driven events, exercising sound judgment and escalating to Operations leadership as appropriate
Support operational readiness and go-live activities for new funds, asset types, and share classes by validating workflows, controls, and documentation in partnership with cross-functional teams
Lead the execution of fund and sponsor onboarding activities in close partnership with Compliance, Legal, Product, and other cross-functional stakeholders
Coordinate the definition and implementation of fund eligibility rules, pricing cadence, lifecycle workflows, disclosures, and operational requirements to support a successful and well-controlled go-live
Maintain and execute operational readiness criteria and go-live checklists for new alternative investment offerings, escalating gaps or risks to Operations leadership as needed
Document onboarding decisions, requirements, and approvals in accordance with established governance and control frameworks, ensuring transparency and auditability
Serve as a key operational point of contact for SS&C, Monark, fund administrators, transfer agents, and pricing/valuation providers, managing day-to-day coordination and escalating issues to Operations leadership as appropriate
Lead the execution and monitoring of reconciliation processes for positions, cash, and activity; ensure breaks are identified, tracked, resolved, and documented within defined SLAs
Perform and coordinate root-cause analysis for recurring breaks, data issues, or vendor performance concerns, partnering with internal teams and vendors to support remediation efforts
Contribute to vendor business reviews by preparing operational insights, reconciliation metrics, and SLA/KPI performance reporting
Lead the execution of operational controls for alternative investments, embedding risk awareness and control practices into daily workflows in partnership with Operations leadership
Help define, monitor, and report on key risk indicators (KRIs), operational metrics, and QA sampling results, escalating trends or issues as appropriate
Coordinate incident reviews, perform root-cause analysis, and support corrective action planning for operational errors or control gaps, partnering with cross-functional teams to drive resolution
Support audit and exam readiness for alternatives operations by maintaining accurate documentation, evidence, and control artifacts in accordance with established governance standards
Partner closely with the Trade Desk’s Alternative Investments Trading Support team to resolve advisor-impacting exceptions, funding issues, and day-to-day workflow coordination
Work with Product and Engineering during discovery, design, and delivery to provide operational input on scalable workflows, manual risk reduction, and automation opportunities
Coordinate with Compliance and Legal to help ensure regulatory, sponsor, and policy requirements are incorporated into operational workflows and platform design
Contribute to ongoing platform evolution and expansion efforts, including support for new asset types, increased fund volume, and deeper automation over time
Qualification
Required
7–10+ years of experience in alternative investments operations at a broker-dealer, custodian, fund administrator, or similar institution
Deep hands-on experience with subscriptions, NIGOs, capital calls, lifecycle events, reconciliations, and vendor coordination
Demonstrated experience executing and supporting operational controls, approvals, and audit readiness
Experience working directly with third-party platforms and fund administrators
Strong understanding of alternative investment structures, eligibility requirements, and lifecycle mechanics
Proven ability to implement, document, and enhance operational workflows and control frameworks from the ground up
High documentation rigor, with experience supporting audits, exams, and regulatory reviews through clear evidence and control artifacts
Clear, confident communicator who can explain complex operational and risk concepts to cross-functional partners
Sound judgment and steady decision-making in time-sensitive or high-risk operational scenarios, with appropriate escalation when needed
Collaborative partner across Compliance, Legal, Product, Engineering, Trading, and Operations Leadership
High ownership mentality with a bias toward accountability and execution
Detail-oriented, risk-aware, and process-driven without losing sight of advisor experience
Comfortable operating in ambiguity, helping bring structure to evolving processes, and supporting operational scale alongside product growth
Benefits
A hybrid work schedule for most positions to promote strong, in-person collaboration.
Stunning, amenity-filled office spaces in Culver City, CA, San Francisco, CA, and Dallas, TX. Our offices are intentionally designed for comfort, collaboration, and productivity.
Competitive pay and equity for eligible positions.
Premium healthcare, dental, and vision insurance plans (HMO and PPO).
401k savings plan with a 4% match and immediate vesting.
16 week paid parental leave.
Professional growth and development opportunities including an employee mobility program and an annual L&D budget allocation for each employee.
Company perks program (includes discounts on pet insurance, fitness, cell phone plans, and travel, etc.).
Financial guidance program (includes counseling on navigating debt, tracking personal spend, saving and planning goals, home-purchasing preparedness, etc.).
One month work from anywhere policy (with the exception of a few countries).
Company
Altruist
Altruist is a modern custodian that offers a digital investment platform for financial advisors to manage their clients' investments.
51-200 employees
Funding
Current Stage
Late StageTotal Funding
$601.5MKey Investors
GICICONIQ GrowthInsight Partners
2025-04-22Series F· $152M
2024-05-02Series E· $169M
2023-04-10Series D· $112M
Leadership Team
Jason Wenk
Founder / CEO
Marc Greenberg
Chief Financial Officer
Recent News
2026-01-11
thesaasnews.com
2025-12-22
Company data provided by crunchbase