The Maison Group | Real Estate Executive Search · 3 hours ago
Vice President, Residential Asset Management & Operations
Washington, DC
Full-time
Onsite
Director/Executive
10+ years expThe Maison Group is a well-established investment and development firm based in the Washington, DC area seeking a talented leader for their residential asset management operations. This role involves providing strategic leadership to oversee day-to-day operations, ensuring excellence across the residential portfolio while developing best-in-class processes and procedures to drive sales and tenant satisfaction.
LeasingMarketingProperty ManagementReal Estate
Responsibilities
Oversee the leasing, marketing, and operations of the organization’s residential portfolio
Develop best-in-class operational plans, policies, and procedures and provide leadership and direction to ensure the long-term impact, sustainability, and future growth of the residential division
Set, oversee, and review both quarterly and annual division operating goals to ensure consistency with long-term company strategic goals
Stay abreast of local, regional, and national residential/multifamily market conditions/trends and provide company leadership with informative asset/portfolio performance reports, as necessary, to ensure successful integration of residential strategy
Assume overall responsibility for, manage, and direct internal property management team as well as any 3rd party property management/operations partners to meet/exceed asset/portfolio business plans
Collaborate with internal company accounting/finance departments/staff to review and analyze financial statements, operating/capital budgets, and other pertinent analysis to drive consensus and make strategic decisions
Maintain hands on oversight of 3rd party property/project operations teams (select properties/portfolio/markets) to ensure consistency across residential business operations goals and objectives
Provide leadership and guidance to property management team/staff to ensure property goals and key performance indicators (KPIs) are met
Review and approve annual operating budgets/forecasts and marketing plans. Interpret, prepare, and convey all operational and financial data to senior leadership team
Ensure that staff have the skills needed to provide high-quality services to residents and that they also receive regular training and growth opportunities
Provide company senior leadership with innovative insights into new, residential programs and continuous improvement of existing programs to enhance the division’s strategic and competitive advantage
Ensure the highest quality of services are delivered to residents while continually evolving programs to meet changing needs
Proactively travel/visit portfolio assets to examine, discuss, and resolve issues regarding occupancy, marketing, maintenance, curb appeal, accounting, staffing, and/or other issues, as necessary
Maintain a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures. Ensure compliance
Qualification
Required
Undergraduate degree
Minimum 10 years of residential operations leadership experience within a well-established owner/operator/developer and/or residential management company
Exposure to/within day-to-day asset management responsibilities desired
Strong financial acumen with the ability to 'think like an owner' and interpret/communicate strategic planning/budgeting reports, data, and metrics with internal/external team/partners
Proven experience having managed a variety of different residential asset/portfolio business plans having overseen successful execution of lease up and stabilized multifamily assets/projects
Proven managerial experience having overseen/led multiple teams/staff and properties
Ability to mentor, train, and develop staff/team members while promoting a positive environment centered around professional growth
Excellent problem-solving orientation and the ability to identify and execute strategic solutions
Excellent communication skills, both oral and written, with the ability to interact with a variety of people and experience levels
Very strong project/time management skills – ability to juggle a diverse workload
Company
The Maison Group | Real Estate Executive Search
The Maison Group (www.themaisongroup.com), based in the Washington, DC area, is an Executive Search Firm focused exclusively within the Real Estate Industry.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jennifer Rademacher
Chief Operating Officer
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