N-Power Medicine, Inc. · 2 hours ago
Staff, Delivery Operations Manager
Redwood City, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$130K/yr - $170K/yr
8+ years expN-Power Medicine is a company focused on transforming clinical trials and drug development. They are seeking a Staff, Delivery Operations Manager to oversee the execution and delivery of life sciences contracts, ensuring effective client management and operational excellence.
BiotechnologyClinical TrialsPharmaceutical
No H1B
Responsibilities
Own the end-to-end delivery of executed life sciences contracts, ensuring all milestones, timelines, and deliverables are met or exceeded
Serve as the primary client contact for contract execution, managing relationships with pharma, biotech, and research partners throughout the project lifecycle
Lead cross-functional coordination efforts, bringing together teams from Clinical Operations, Epidemiology, Biostatistics, Product, Engineering, Data Science, and other internal stakeholders to deliver on contract commitments
Manage all project phases from kick-off through close-out, including regular client meetings, status updates, and comprehensive documentation of decisions and action items
Monitor project health through dashboards and management tools, proactively identifying and escalating risks, and driving resolution of critical project-related issues
Track and report key metrics to clients and internal stakeholders on a regular cadence, ensuring transparency and alignment throughout contract delivery
Champion process improvement initiatives, identifying opportunities to optimize workflows, reduce turnaround times, and enhance overall delivery efficiency
Advocate for the client experience across the organization, communicating feedback, product needs, and client sentiment to internal stakeholders
Foster strong relationships with key clients, ensuring their needs are met and proactively identifying opportunities to strengthen satisfaction and retention
Perform additional duties and responsibilities as required
Qualification
Required
8+ years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience
5+ years of experience in project management, client operations, or account management within healthcare, life sciences, or a related industry
Bachelor's degree required; Master's degree in business, healthcare, life sciences, or a related field is preferred
Proven track record of operating in ambiguity and standing up scalable process where there is none
Proven track record of managing complex projects and delivering results in a fast-paced environment
Strong experience collaborating closely with cross-functional teams and leaders across multiple departments
Excellent communication and presentation skills with the ability to influence stakeholders at all levels
Sharp attention to detail with the ability to manage multiple priorities and meet long- and short-term deadlines
Strong analytical skills with experience leveraging data and analytics for decision-making and reporting
A bias for action with the ability to navigate complexity and deliver results in a competitive and evolving market
Proficiency with project management and other tools (e.g., Jira, Hubspot, or similar platforms)
Generous, Curious and Humble
Preferred
Master's degree in business, healthcare, life sciences, or a related field is preferred
Benefits
Equity at hire
Discretionary annual bonus
Company benefits
401K plan
Other great company “perks”
Company
N-Power Medicine, Inc.
N-Power Medicine is developing a radically faster, smarter paradigm for drug development that enables biopharma to move beyond traditional randomized clinical trials.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Merck Global Health Innovation Fund
2024-05-21Series B
Leadership Team
Mark Lee
CEO & Co-Founder
Recent News
Business Wire
2026-01-09
2025-01-14
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