Westchester Medical Center Health Network · 2 hours ago
Epic Program Manager-Willow
Valhalla, NY
Full-time
Onsite
Senior Level
5+ years expWestchester Medical Center Health Network is seeking an Epic Program Manager to provide technical and operational leadership for the implementation of enterprise Epic systems. This role involves collaborating with clinical and business leadership to lead a multidisciplinary team in the design, implementation, and optimization of clinical workflows and business processes.
Hospital & Health Care
Responsibilities
Maintains the organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing new and innovative information technologies
Provides technical leadership to ensure the best development practices, user experience standards and security implementation strategies are followed
Advises and recommends state-of-the-art enterprise architecture strategies, processes and methodologies
Apply strategic thinking to IT service management
Provides overall direction and guidance, coordinates schedules and related project activities to ensure the work and documentation meet appropriate department/service line standards
Collaborates with users and other IT departments to develop strategy and goals for the team and department
Participates in key user committees to identify business requirements and recommend solutions which conform to organizational goals and regulatory guidelines
Develop innovative approaches for dealing with customer needs that are also aligned with overall information services goals and objectives
Defines and implements programming goals such as reuse and adaptability
Leads the team to gather and analyze business requirements, manage design, implementation and testing of applications
Presents product specifications and delivery schedule clearly and concisely to individuals at all levels of an organization, including to executive management
Strategically collaborates with cross-functional teams, including development and vendor resources, to solve problems effectively and quickly to deliver product
Manages competing priorities to keep the team on track to deliver high quality solutions
Performs all duties inherent to a managerial role
Participates in hiring, training, evaluation and termination of assigned staff according to hospital policies and procedures
Evaluates employee performance
Responsible for timekeeping of direct reports
Train and/or supervise training of users and other staff in current and new aspects of system functionality
Participate in go-lives and support
Participate in On-Call support
Accountable and responsible for supporting business critical applications and systems that operate 24/7/365
Performs other special projects and duties as assigned
Qualification
Required
5-7 years of experience as a Technical Manager or Technical Project Management, required
Bachelor's degree in Computer Science or related field, required
EPIC Module Certification in job related module(s) is required to be obtained within 6 months and renewed quadrennial
Ability to work in surroundings with a degree of dust, noise, odors, etc. without undue discomfort
Ability to hear, talk, walk, stand, bend and stretch
Ability to read, write and interpret documents
Ability to sit for long periods of time at a desk to perform job functions
Ability to communicate effectively with clients and co-workers
Must be trained in and knowledgeable of all hospital policies and procedures pertaining to hazardous waste and hazardous materials and maintain qualifications applicable to assigned work
Compliant with Change Control policies, familiar with ticketing systems, ability to manage communications associated with project roll-outs
Excellent written and verbal communications skills
Excellent Organizational and Analytical Skills
Experience with IT architecture planning, software development methodologies and large-scale integrated web systems implementations and upgrades in an enterprise environment
Deep and broad understanding of web and mobile technologies, such as Reporting/BI tools, Microsoft.NET, SharePoint 2013
Knowledge of Service-Oriented Architecture (SOA), Web services, principles, and patterns at an enterprise-level as it relates to complex web and mobile applications
Comfortable leading a team using Agile SCRUM software development methodology
Ability to conceptualize, plan, and implement projects as well as interact effectively with applications in complex problem situations
Experience with selecting and managing external software vendors
Applications: Tableau; Statistical Application Fluency (SAS, SPSS, Python ML, Scala, Spark ML, etc.)
Preferred
Master's degree, preferred
PMP certification, preferred
ITIL certification, preferred
Microsoft or other technology industry certifications, preferred
Company
Westchester Medical Center Health Network
The Westchester Medical Center Health Network (WMCHealth) is the pre-eminent provider of integrated health care in New York’s Hudson Valley region, serving nearly 2.5 million residents across more than 6,000 square miles.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sean S. Tedjarati, MD, MPH, MBA, CPE
President and CEO WMCHealth Physicians, Advanced Physicians Services
Anthony Frank
Executive Vice President and CFO
Recent News
Crain's New York Business
2025-06-25
Connecticut Post
2025-05-30
Company data provided by crunchbase