ThreeSixtyEight · 12 hours ago
Senior Experience Strategist
United States
Full-time
Remote
Mid, Senior Level
3+ years expThreeSixtyEight is a creative agency that helps purpose-driven organizations tell better stories and create meaningful digital experiences. They are seeking a Senior Experience Strategist to shape human-centered digital experiences and lead strategic thinking across various digital initiatives.
AdvertisingBrand MarketingDigital MarketingVideo
Responsibilities
Lead experience strategy across digital initiatives including customer journeys, websites, and platform-based products
Translate research, data, and audience insight into strategic recommendations that improve usability, clarity, and engagement
Partner with design, development, brand, and media teams to shape holistic experiences across touchpoints
Guide clients through decision-making, implementation, and change with confidence and credibility
Maintain a high bar for strategic quality, communication, and execution across your work
Support the growth of client relationships by spotting opportunities and helping shape future work
Contribute to the development of the agency through mentorship, process improvement, and knowledge-sharing
Qualification
Required
Strong foundation in experience strategy, including user needs, information architecture, and journey thinking
Comfort navigating ambiguity and bringing structure to complex digital ecosystems
Excellent written and verbal communication skills, with the ability to clearly explain strategy and rationale
A strong sense of ownership, organization, and follow-through
Confidence leading conversations with both internal stakeholders and clients
Interest in learning, evolving your craft, and helping elevate those around you
3+ years of experience in UX, CX, content strategy, or a closely related field (4–6 years leading initiatives is a plus)
High School diploma or equivalent required
Reliable, high-speed internet required
Preferred
Degree or certification in user experience or a related field
Company
ThreeSixtyEight
ThreeSixtyEight is an agency that challenges brands to embrace their creative confidence.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Kenny Nguyen
CEO/Co-founder
J
Jeremy Beyt
Co-Founder and CCO
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