AlphaX RE Capital · 12 hours ago
Mortgage Broker Operations Manager
Cupertino, CA
Full-time
Hybrid
Senior Level
5+ years expAlphaX RE Capital is seeking a dynamic leader for the role of Mortgage Broker Operations Manager. This position focuses on optimizing operational infrastructure while driving revenue through personal loan origination, requiring deep expertise in various loan products and effective team management.
Asset ManagementReal EstateReal Estate InvestmentResidential
Responsibilities
Serve as the internal subject matter expert on all available loan programs. You must maintain an exhaustive, up-to-the-minute understanding of wholesale lender guidelines, pricing overlays, and turn times across conventional, jumbo, non-QM, construction, DSCR, hard money loans and other products
Oversee end-to-end mortgage operations, managing loan files from application through closing and funding; Manage and support Loan Processors and operational staff, setting workflows, priorities, and performance standards
Monitor pipeline status, track milestones, and proactively identify and resolve bottlenecks; Review loan files for completeness, accuracy, and quality prior to underwriting and closing; Coordinate and support Loan Officers, Underwriters, Title/Escrow Companies, and borrowers to ensure timely closings
Develop and maintain internal loan program matrices, pricing guidance, and scenario playbooks; Support training and ongoing education for Loan Officers and processors
Evaluate and onboard new wholesale lenders. Manage "Preferred Lender" programs for builder partners, ensuring loan offerings are perfectly aligned with builder incentives and Silicon Valley buyer profiles
Monitor the 2026 interest rate environment and secondary market trends to advise leadership on pricing strategies and product positioning
Ensure all loans comply with federal, state, and investor guidelines, as well as internal policies; Support audits, licensing requirements, and regulatory reviews as needed
Actively originate residential mortgage loans, managing your own client relationships from initial consultation through to funding
Provide expert-level financing advice to clients in the Bay Area market, specializing in complex scenarios such as RSUs, self-employed income, and multi-collateral Jumbo financing
Develop and maintain a referral network of real estate agents, builders, and financial planners to support consistent production goals
Utilize deep program knowledge to pair clients with the most competitive and viable loan products, ensuring a high conversion rate from lead to closed loan
Ensure all loans comply with federal, state, and investor guidelines, as well as internal policies
Support audits, licensing requirements, and regulatory reviews as needed
Maintain and optimize the Loan Origination System (LOS), document management tools, and reporting dashboards
Establish, document, and continuously improve SOPs to support consistency and scalability
Qualification
Required
Minimum 5–7 years of mortgage industry experience, with at least 3 years in a management or 'team lead' capacity
Proven understanding of broker workflows and wholesale lending environment
Strong working knowledge of a broad range of residential mortgage products
Demonstrated ability to manage operations while actively producing loans
Excellent organizational, analytical, and problem-solving skills
Strong communication and leadership capabilities
Ability to operate effectively in a fast-paced, growth-oriented environment
Proficiency with LOS platforms, document management systems, and MS Office
Benefits
Competitive compensation with base + production upside
Opportunity to help shape and scale a growing mortgage platform
Collaborative, entrepreneurial team culture
Long-term growth and leadership opportunities
Company
AlphaX RE Capital
AlphaX RE Capital specializes in Bay Area single-family residential investments, with nearly $200M in assets since 2019.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Yi
Chief Executive Officer
De Nguyen
Co-Founder
Recent News
2025-08-24
The Real Deal
2025-08-18
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