NetSuite · 2 months ago
Data Center Technician 2
Phoenix, AZ, United States
Full-time
Onsite
Mid Level
$27.07/hr - $54.13/hr
3+ years expOracle is a world leader in cloud solutions, and they are seeking a Data Center Technician 2 to support data center operations. The role involves hardware installation, maintenance, and troubleshooting of data center equipment while adhering to service level agreements.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Hardware installation and decommission of enterprise servers and cabling infrastructure
Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA)
Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment
Landing racks, cabling, power up and handoff of servers to internal provisioning teams
Handle daily work through internal tooling systems such as JIRA and Confluence
Performs moderately complex problem solving with some assistance and guidance
Documentation of activities and strict alignment to SOP’s
Inventory process: Receive, track, and ship data center equipment as needed
Install, label, and fix fiber/copper/telecom cables as well as patch panel systems
Understand, interpret, and alignment to local site requirements
Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s)
Provide on-call emergency support at pre-determined times
Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies
Support and receive direction from senior team members
Standard assignments are accomplished without assistance by exercising judgement within defined policies and processes to determine the appropriate action
Works on problems of moderate scope where analysis of situations of data requires a review of a variety of factors
Developing professional expertise, applies company policies and procedures to resolve a variety of issues
Qualification
Required
Knowledge of server/storage/network hardware systems and components
Excellent time management skills
Detail-oriented with excellent organizational skills
Be a good team player
Strong interest in learning new DC concepts and technology
Dependable and trustworthy
Able to work alone and as part of a team
Must be able to lift up to 50 lbs
Able to climb a 9 ft ladder
Strong verbal and written communication skills
Shift schedule that rotates. Includes nights, weekends and holidays
IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.)
Good computer skills
Able to stand and walk for extended periods of time
Able to work 10-12 hour shifts
Any experience with mainstream ticketing systems is a plus
Willing to travel as required
Client experience is preferred
Preferred
2-year or 4-year degree or relevant work experience
2 Years of Data Center Experience; 1 year of development
Linux administration knowledge/Ability to run Linux commands
Data center networking knowledge
Experience in Data Center Infrastructure projects
1 year+ experience in Structured Cabling Copper/Fiber and testing of cables
1 year+ experience in Cooling and Electrical systems concepts inside the data center
Experience in repairing and working on Oracle servers is nice to have but not required
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
crnasia.com
2025-11-27
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