Open Systems Technologies · 23 hours ago
Travel Counselor - Galileo/apollo/travelport
United States
Contract
Remote
Entry, Mid Level
2+ years expOpen Systems Technologies is a company that specializes in travel technology, and they are seeking a Travel Consultant to join their remote team. The role involves advising and arranging travel for corporate clients, ensuring compliance with travel policies, and providing excellent customer service.
RecruitingStaffing Agency
Responsibilities
Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use various Global Distribution Systems (GDSs), including Travelport, formerly known as Apollo
Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
Qualification
Required
10 workers specifically with Travelport (formerly known as Apollo) corporate, global experience
Open to all US time zones
100% remote
2 years of recent travel experience in this specific GDS program
Availability listed on the resume
Flexibility in availability for a 24/7 operation
Preferred
Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise Travelport/apollo
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback
Company
Open Systems Technologies
Open Systems Technologies provides smart staffing solutions.
201-500 employees
H1B Sponsorship
Open Systems Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (29)
2023 (26)
2022 (19)
2021 (43)
2020 (48)
Funding
Current Stage
Growth StageCompany data provided by crunchbase