NEOGOV · 2 hours ago
Product Line Owner | OneWA
Multiple Locations Statewide, WA
Full-time
Hybrid
Senior Level
$97K/yr - $131K/yr
5+ years expNEOGOV is seeking a highly motivated and collaborative Product Line Owner to help drive the future of technology services for the Washington State Department of Corrections. This role involves managing the Product Line Backlog for the OneWa ERP, ensuring technology investments align with strategic priorities and business needs while collaborating with various stakeholders to deliver technology solutions effectively.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Working with the PLM to manage, prioritize and schedule OneWa development and configuration work from the project team, end users and IT Operations, which could look like:
Participating with other IT specialists in root cause analysis
Partnering with the PLM on the prioritized needs of the business as it relates to OneWa ERP
Engaging with business areas at least monthly to review progress and results, communicate planned future sprints, and affirm priorities
Facilitating the prioritization of user stories to inform selection of new and future tools
Communicating effectively with DOC system users, technical staff, contractors, and vendors including:
Providing customers information in ‘plain talk’ narratives for system updates involving enhancements to the OneWa ERP
Supporting the Business Analysts (BA) in development and creation of System Help Articles that provide users with clear step by step navigation instructions
Acting as a point of contact between stakeholders (organizational, customer and industry) and the agile team regarding development feedback and direction
Communicating status updates and monthly summaries that address customer needs, release features, registry data, upcoming work informed by agency and business needs
Developing and maintaining a strong, reliable working relationship with stakeholders
Other tasks as assigned
Qualification
Required
Bachelor's degree in Computer Science or closely related field
Five (5) years of information technology experience in any of the following areas: Analyzing systems and data, Consulting and providing customer service, End user or technical support for enterprise applications, Facilitating large groups of people, Participating with design documentation or user acceptance testing
OR
Associates degree in Computer Science or closely related field
Seven (7) years of information technology experience in any of the following areas: Analyzing systems and data, Consulting and providing customer service, End user or technical support for enterprise applications, Facilitating large groups of people, Participating with design documentation or user acceptance testing
OR
High school diploma or equivalent
Nine (9) years of information technology experience in any of the following areas: Analyzing systems and data, Consulting and providing customer service, End user or technical support for enterprise applications, Facilitating large groups of people, Participating with design documentation or user acceptance testing
Five (5) years' experience in Corrections, Business Analysis, or Product Line Management, demonstrating the ability to plan and manage time effectively by identifying and handling competing priorities professionally while making effective decisions within short timeframes, taking appropriate action to ensure continued delivery of services. This can be gained concurrently
Possess strong verbal and written communication skills and be able to bridge the gap between technical and business requirements
Preferred
Developed and Maintained processes to support SDLC roadmap, prioritization of Agile backlog, as well as prioritization across multiple input sources (such as defects, business feature enhancements, urgent external demands, infrastructure performance and stability, and lifecycle management of a tools suite)
Knowledge and experience using Azure DevOps (ADO), Easy Vista, VISIO, SnagIt, SharePoint, and Microsoft Office Suite Software
Project Management Experience/Certifications
Benefits
Remote/telework/flexible schedules (depending on position)
Up to 25 paid vacations days a year
8 hours of paid sick leave per month
12 paid holidays a year
Generous retirement plan
Flex Spending Accounts
Dependent Care Assistance
Deferred Compensation and so much more!
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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